Support Engineer I, Alexa Enterprise Support

Bachelor's degree in Information Science / Information Technology, Data Science, Computer Science, Engineering, or a related field - 1+ years of professional experience; Experience in customer/technical support, and advanced understanding of troubleshooting concepts - Experience in scripting or developing in at least one of the following languages: Python,...

Associate’s degree in Computer science or IT related field, or 2+ year’s IT systems or relevant experience - Advanced experience with one or more of the following Operating Systems; Windows, Mac OS, Linux - Intermediate experience with one or more of the following Active Directory, Exchange Management, and SharePoint Management - Intermediate experience...

Company OverviewAt Amzn Support Srvcs Costa Rica, we are dedicated to revolutionizing the way people interact with voice technology. Our team is passionate about data and problem-solving, and we are looking for a talented individual to join our Alexa Data Services (ADS) organization.

Associate's degree in Computer science or IT related field, or 2+ year's IT systems or relevant experience- Advanced experience with one or more of the following Operating Systems; Windows, Mac OS, Linux- Intermediate experience with one or more of the following Active Directory, Exchange Management, and SharePoint Management- Intermediate experience in...

Job DescriptionThe Network Infrastructure Analyst will be responsible for providing technical support for Citi's global technology infrastructure.ResponsibilitiesProvide Tier I Technical Support for Citi's global technology infrastructure.Resolving technical issues related to network infrastructure, including hardware and software problems.Executing or...

As a leading provider of cloud security solutions, Zscaler serves over 450 Forbes Global 2000 organizations worldwide.We're looking for a talented Sr. Product Support Engineer to join our team and provide expert technical support to customers.Job Description:This role involves working with customers who require longer-term support and more frequent...

Job SummaryThe Operations Director - Alexa Data Services will lead a cross-functional team responsible for delivering high-quality annotated data to support AI/ML model development. This role requires a strategic thinker with excellent communication skills and the ability to drive organizational change using relevant data and business rationale.Manage...

1+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems. 2+ years of non-internship professional software development experience Programming experience with at least one software programming language. 3+ years’ experience building large-scale server...

Business English skills both verbal and written - Experience with business software, intermediate Excel knowledge (Data Entry, VLOOKUPS, PIVOTS, Basic & Intermediate Formulas) - Capable of working in strict compliance with internal guidelines - Experience in Machine Learning/Data Labelling - Strong process expertise, being able to understand end to end Alexa...

2+ years of software development, or 2+ years of technical support experience- Experience scripting in modern program languages- Experience troubleshooting and debugging technical systemsAre you looking for an opportunity to be at the forefront of ensuring customer satisfaction and operational excellence?Do you thrive in a dynamic and challenging...

About UsAt Microsoft Corporation, we are on a mission to empower every person and organization on the planet to achieve more. We strive to create life-changing innovations that impact billions of lives around the world.We are part of the Customer Experience & Success (CE&S) organization, responsible for designing and implementing the end-to-end customer...

About the RoleWe are seeking a highly skilled Technical Support Engineer to join our BSX Support Engineering team. As a key member of our team, you will be responsible for providing expert support engineering and troubleshooting services to ensure seamless customer experiences.Key ResponsibilitiesProviding engineering support for incoming tickets, including...

Netskope is seeking an experienced Enterprise TAC Engineer to join our team. As the primary point of contact for dealing with top-class IT administrators, you will work on escalated support issues, critical incident response tasks, and general support tickets. You will collaborate with support managers, engineering, and product management to improve...

Senior Technical Support EngineerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Aruba is redefining the "IT EDGE".Creating new customer experiences by building intelligent spaces and digital workspaces.We are focused on campus, branch, mobility and the IoT to transform business models with the combined...

Job Description: As a Technical Tester, you will be responsible for performing testing on Amazon Devices to ensure functionality of new and existing Alexa Smart Property features. You will also identify issues that could impact the customer experience and collaborate with our Quality Assurance Engineering team to resolve them.

High School or equivalent diploma- Comfortable working with speech from various dialects and accents of Spanish and English- Advanced English skills both verbal and written- Proficient computer skills in MS Office with good typing speed (> 40 wpm and >90% accuracy), including basic troubleshooting with the ability to utilize proprietary tools.- Willingness...

6+ months of experience in IT help-desk or desk-side environment. - Advanced written and spoken Portuguese level. - Advanced written and spoken English level. - High School diploma. - Experience in Windows, Mac OS environments - Proven ability to communicate with technical and non-technical staff. Amazon's IT Support is the first point of contact for...

**About Us** We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

Azure Technical Support PositionWe are seeking an Enterprise Support Professional to join our Azure Platform Technical Support team. This role involves providing technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.About the CompanyTek Experts is a tech services and support company dedicated to...

Customer Support Role OverviewWe serve some of the largest Fortune 500 companies that demand best-in-class customer support. As a Cloud Support Engineer, you will be the primary point of contact for dealing with top-class IT administrators.Your responsibilities include:Being the primary point of contact for technical support and escalation cases