Senior Data Analyst

hace 2 semanas

Heredia, Costa Rica Tebra A tiempo completo

**About the Role**:
Tebra is looking for a customer oriented Senior Data Analyst who will play a critical role for the Reporting & Analytics team. This position will be responsible for leading efforts to deliver business analytics & reporting capabilities for the Customer Success organization working alongside a community of reporting and data analysts and SQL Developer.

**Your Area of Focus**:

- Provide data solutions, tools, and capabilities to enable self-service frameworks for data consumers
- Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization
- Assist in the design, implementation, and enforcement of data infrastructure
- Analyze, synthesize, and share research findings into key insights for stakeholders
- Collaborate with business leaders and cross-functional teams as a customer advocate to integrate client feedback and experience metrics into decisions on processes, offerings to improve client satisfaction and loyalty
- Prepare presentations on monthly and quarterly team performance
- Document current business processes
- Work with stakeholders to identify pain points and opportunities for improvement
- Automation of monthly operational processes that support key programs

**Your Professional Qualifications**:

- 2-5 years of experience in a business analyst role
- Experience and proficiency visualization tools such as Tableau, Google data studio a plus
- Experience and proficiency with Excel, SQL, Python or Dax
- A self-driven individual who adapts well to change, such as in a high growth SaaS environment
- Outstanding problem-solving and analytical mindset
- Strong organization and prioritization skills
- Excellent written and verbal communication skills
- Excellent facilitation and consensus-building skills
- Eagerness to gain experience across a wide range of operational projects and skill sets
- Familiarity working with Salesforce, and/or Gainsight

**About Tebra**:
Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra.

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we're building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

**Our Values**:
**Start with the Customer**:
We get to know our customers - and their patients - and look at the world through their lens.

**Keep It Simple**:
Healthcare is too complex. We aim to simplify it for everyone.

**Stay Entrepreneurial**:
We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

**Better Together**:
We are diverse, humble, and collaborative. We put the team first and win together.

**Celebrate Success**:
Life is short and joy is underrated. We take time to have fun and celebrate success.

**Perks & Benefits**:
To assist with all of life's needs, Tebra also offers a wellness and childcare subsidy and a University/Education discount We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

**#LI-JF1 #LI-Hybrid**
- Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status._

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