HR Operations Coordinator
hace 1 semana
and back-end processes. Defines the strategy for HR Operations support of Mergers, Acquisitions, Divestitures and Outsourcing (MADO). Leads, coordinates and provides HR Operations support for all MADO employee transitions.
**_Responsibilities:
- **
- Provides customer service support to employees in virtual environment.
- Coordinates quality improvement initiatives and may assist in developing solutions to increase efficiency.
- Consults with managers on HR and recruiting processes and communicates front-end process capabilities to managers.
- Identifies areas where processes can be standardized across countries; develops basic tools.
- Specializes in the support processes and engages in the beginning-to-end process within a function and/or sub
- region.
- Updates employee indicative data (i.e. new hires, requisitions, terminations, leave status, etc.); extracts reports when requested.
- Updates Standard Operating Procedures (SOPs).
- Provides quality management of employee data in information databases, ensures that HR data is current and complete, and updates data in management tools and documentation.
**_Education and Experience Required:
- **
- Typically 2-4 years experience in a customer service role.
**_Knowledge and Skills:
- **
- Proficient with country specific languages.
- Good written and verbal skills. Good quantitative and qualitative analytical skills. Strong customer orientation. Knowledge of country specific regulations.
- Knowledge of HR processes and systems.
- Attention to detail.
- Good time management skills.
-
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