Executive Assistants Team Lead

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Matter.**

You work in Mondelēz International Business Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented.

**How you will contribute**

When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelēz International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third-party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Your specific process area
- Working in a shared service organization
- Operational excellence and a customer service focus
- Communicating and interpersonal skills, taking initiative
- Analysis
- Accuracy and organizational skills

**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Matter.**

As Global executive Assistants Lead you are responsible to ensure Assistants are providing excellent administrative support to senior executives (internal customers), according to the agreed framework (type of support specified by band/function).

Assistants support their customers by carrying out defined administrative activities (travel & expenses management, calendar organizing, liaising with the team & connected functions) on their behalf.

They are responsible for a broad range of activities depending on their customers’ needs ranging from administrative tasks, through issue resolution and query handling, to actively contributing or leading to projects within the team/division on their customers’ behalf.

**About the team**
Team of Executive assistants are currently located in 2 regions, team of 12 located Bratislava and 5 located in North & Latin America supporting senior executives remotely. Their main responsibility are as follows:

- Manage daily schedules for 3 or more senior executives - based on Salary Grade
- Organize and maintain an efficient schedule at all times
- Proactively engage in tasks in anticipation of business needs
- Manage highly confidential and critical information for your customers
- Organize and participate in meetings, take minutes etc.
- Manage travel arrangements
- Act as first point of contact for any team queries
- Organize events and conferences
- Create and manage presentations, reports and databases using PowerPoint, Excel and Team sites
- Manage orders, expenses, purchasing process and receipts through SAP
- Ensure timely flow of information
- Undertake ad-hoc projects and tasks as required
- Ensure that your activities are performed at your best, on time & in required quality

**What you will bring**

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Preferably several years (at least 3) of experience with supporting directors (and above) remotely
- Proven communication skills, and curiosity
- Flexibility & proactiveness
- Strong service and client orientation
- Creative thinking
- Ability to work independently to complete tasks on time, but also ability to collaborate with colleagues (team)
- Self-starter with the ability to multi-task
- Reliable, detail oriented, precise and diligent
- Effective organizational skills
- Fluent in English is a requirement

**No Relocation support available**:
**Business Unit Summary**:
**Mondelēz International is the world’s largest chocolate, biscuit and candy maker, and the second largest gum maker. Our North American and U.S. headquarters are in East Hanover, New Jersey, about 25 miles outside of New York City. We have Canadian offices in Toronto and Montreal. We have a strong North American manufacturing presence where we make our well-loved snacks like **_Oreo _**cookies, **_belVita _**breakfast biscuits, **_Trident _**gum and **_Cadbury _**chocolates. Our East Hanover location also houses our global research and development center for our consumer-favorite cookie and cracker brands.**:
USA:
Canada:
**Job Type**:
Regular

Service Operations (Delivery)

Global Business Services