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This role will provide guide to CRS Latam in the risk identification and mitigation. The role will support the testing procedure and coordination of Reviews to the business. Design and submit periodical and ad-hoc reports related to R&C items and issue/CAPs status. Attend the Regional requirements related to R&C. This role is responsible for issue oversight, complies with Issue Management Procedures and provides responses and attend regional requirements. Also the role has the responsibility for ensuring that CRS Latam properly define and document corrective action plans (CAPs) for issues raised and the CAPS are timely and accurately completed. It is responsible for the follows up the progress of the CAPs and updates the systems with CAPS information. **Responsibilities**: - Interact with CRS/function partners on control matters in order to identify practical solutions to address control weaknesses and process deficiencies that are of concern to the business in an efficient and effective manner - Provide any R&C information necessary for Senior Management reporting, e.g. test results, issues, regional MOR, global MOR etc. Ensuring materials are submitted on time and in accordance with requirements. - Identification, wording, monitoring and reporting of control issues and corrective action plans (CAP) for detected weaknesses - Monitor and track the resolution of risk and control matters through the use of Corrective Action Plans (“CAP”s) and effectively escalating issues in a timely manner in accordance with Citi’s Risk Policies and Procedures - Leading and undertaking targeted reviews of processes, including event investigation and write up - Work closely with the regional/country Control and ORM teams to attend any ad-hoc requests/deliverables from various sources - Attend meetings where required to represent CRS R&C in Control forums - Attend regular / ad hoc conference calls; ensure effective communication and follow ups. - Perform periodic analytical assessment of emerging risks/trends using available data - Supporting the MCA/GRC testing and monitoring. - Ensure that MCA/GRC Monitoring and Risk & Control Indicator (“RCI”) Reporting is appropriately supported at the business and Management reporting levels - Support the business with guidance and oversight on the MCA/GRC - Assisting in the provision of guidance and training to the business in matters relating to testing and monitoring control effectiveness, and continuously optimize and improve the control/testing/MCA-GRC/KRI processes - Perform Ad-Hoc work as required to deliver CRS R&C objectives, including support on regional and/or global initiatives as directed - Support MOR, Operational Loss and other global reporting for the region - Supports Country teams during internal control reviews, internal audits (IA) and local regulatory reviews; ensuring quality and timely provision of deliverables; interfacing with audit. - Supports regional implementation of controls and processes in compliance with Citi policies and procedures - Attend Regional requests for complying with Regulatory and Citi Standards. - Perform any other tasks assigned by Supervisor. **Qualifications**: - Minimum 7 years of relevant work experience in Business, Risk & Controls, Audit, Internal Control - Advanced English level - Desirable experience in financial services firm. - Consistently demonstrates clear and concise written and verbal communication skills - Effective organizational influencing skills required. - Demonstrated ability to lead global team efforts - Excellent problem solving skills Ability to see the big pictures with high attention to critical details - Demonstrated ability to develop and implement strategy and process improvement initiatives. **Education**: - Bachelor’s/University degree in Business Administration, Accounting or Finance related C12 Individual contributor - **Job Family Group**: Risk Management - **Job Family**: Business Risk & Controls - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting
