Empleos actuales relacionados con Senior Data Analyst - Heredia - Experian
-
Systems Administration Senior Analyst
hace 1 semana
Heredia, Costa Rica NTT DATA A tiempo completo**Req ID**: 180423 We are currently seeking a Systems Administration Senior Analyst to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). **NTT DATA Services Costa Rica Is looking for a Windows System Administrator with SCOM experience.** **Position overview** As a windows SCOM Administrator you will oversee the creation, maintaining and...
-
Senior Data Analyst
hace 1 semana
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...
-
Senior Analyst, Sales Operations
hace 3 días
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...
-
Cloud Data Analyst
hace 4 días
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100...
-
Senior Data Analyst
hace 3 días
Heredia, Costa Rica Experian A tiempo completoCompany Description Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control...
-
Senior Data Analyst
hace 18 horas
Heredia, Costa Rica PatientPop A tiempo completoWe are looking for a passionate analytics guru with in-depth expertise of the customer experience lifecycle and ability to create and develop innovative BI solutions. **Your Area of Focus**: - Provide data solutions, tools, and capabilities to enable self-service frameworks for data consumers - Conduct detailed data analysis on data used across business...
-
Business Analysis Analyst
hace 18 horas
Heredia, Costa Rica NTT DATA A tiempo completoWe are currently seeking a Business Analyst Junior to join our team in Heredia, Costa Rica. **General Duties**: - Define the scope and objectives of moderately complex projects through research and inquiry combined with an understanding of applicable business systems and industry standards. - Analyze business customer needs, document requirements, define...
-
Senior Operations Analyst
hace 18 horas
Heredia, Costa Rica Moody's A tiempo completoWe are seeking a highly skilled and experienced Senior Operations Analyst to join our dynamic team. As a Senior Operations Analyst, you will play a crucial role in ensuring the smooth operation and continuous improvement of our systems and processes. **Responsibilities**: - Take ownership of incident management, including monitoring, detection, and...
-
P2p Senior Analyst
hace 2 semanas
Heredia, Costa Rica Brenntag A tiempo completo**P2P SENIOR ANALYST**: Our team in **Heredia** currently has an opening for a **P2P Senior Analyst** > **YOUR ROLE & RESPONSIBILITIES**: Execute a timely delivery of AP processes and resolve operational issues for smooth processing of activities. Ensure all invoice processing are performed in the agreed terms and conditions. Receive and verify the validity...
-
Senior Collections Analyst
hace 4 días
Heredia, Costa Rica Brenntag A tiempo completo**SENIOR COLLECTIONS ANALYST**: Our team in **Heredia** currently has an opening for a **Senior Collections Analyst** > **YOUR ROLE & RESPONSIBILITIES**: - Execute collection activities efficiently and effectively in compliance with company policies and procedures. - Ensure collection of missed or outstanding payments from clients are minimized. -...
Senior Data Analyst
hace 2 semanas
Company Description
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that **FORTUNE has named Experian one of the 100 Best Companies to work for**. In addition, for the last five years we’ve been named in the **100 “World’s Most Innovative Companies” by Forbes Magazine**.
**Job Description**:
Experian’s Customer Experience (CX) team is looking to place the Voice of Our Clients (VOC) at the Heart of the business. To enable this we need a savvy, systems and data expert. The Data Analyst will manage day-to-day reporting and be the connector of operational data to our Client Feedback program and journey. Our ideal hire is a data wizard, a team collaborator, and has a strong working knowledge of CX Systems, Salesforce, Data Integration, Analytics, and Insights. This role sits on our Global Analytics team and has dotted line reporting to the CX team.
**_
You will be part of a greatly recognized Global team within Experian, that would allow you to experience new cultures and technologies in this field. Additionally, you will have the option to work remotely._**
Key Responsibilities:
**CX Data Analysis & Reporting**
- Own the day-to-day reporting for all CX programs and platforms
- Collect and connect data to gather and analyze the Experian client experience (CX)
- Integrate customer feedback and satisfaction data with operational data from a variety of sources to create impactful dashboards, reports, and analysis
- Troubleshoot data-related issues in reports
- Ad-hoc data pulls for the CX team, GSE
- Build meaningful reports in Excel, Tableau, Salesforce, Experian’s CX platform
- Be able to summarize key reporting methodology and findings to stakeholders and team-members
**Operational Data Integration & Connection**
- Connect CX Data to a variety of operational reports including
- Financials, Sales Dashboards, Executive Tableau reports
- Partner with Salesforce and Data teams to find and resolve data quality problems
- Help other teams link CX data to their operational metrics and reports
- Work closely with other areas to ensure all data is processed correctly and in a timely manner.
**Operations**
- Produce management information and reporting to stakeholders as and when required.
- As necessary Ensure CRM, Tableau, and other systems are accurate and up to date.
- Provide support to Team Manager
- Ensuring on going data integrity
- Liaising directly with senior officials of businesses to understand the bigger financial picture that could impact the business
- Conduct training and act as an SME
- Consistent attention-to-detail when handling CRM data.
- Provide support, mentor, and coach team effectively in order to up skill and increase knowledge.
**Qualifications**:
- 3-5 years of experience in data related roles.
- Working knowledge of Salesforce, Sales Insight, CX Platforms or other CRM is highly desired.
- Comfortable using Business Intelligence tools like Tableau, PowerBI, etc. to retrieve data and build well-designed visualizations and dashboards.
- Advanced English proficiency.
- Advanced Excel skills and examples of reporting.
- Familiarity with Financial data is desired.
- Strong familiarity with customer data platforms.
- Demonstrable ability to analyze data from disparate sources, extract valuable insights, and leverage them to inform strategic approach.
- Demonstrated history of creating impactful dashboards, reports, and analysis.
- Familiarity with survey platforms and can launch surveys and analyze results with little supervision.
- Strong analytical and problem-solving skills (advanced data analytics).
- Demonstrated experience in transforming raw data into actionable information.
- Strong organization and prioritization skills: intense attention to detail.
- Good written and oral communication.
- Strong critical thinking and analytical reasoning skills.
- Fast learner, curious and passionate about understanding and improving customer experiences.
- Team player, able to bring examples of positive peer feedback and collaborating to win to the table.
Additional Information
**Benefits**:
Our benefits include: Medical, life and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
