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Sr. SD Associate, Wa
hace 2 semanas
1+ years of HR or 3+ years of Amazon experience
- Bachelor’s Degree or advanced college education in a related field (Human Resources, Business Administration, Psychology, Industrial Engineering or alike)
- Ability to communicate fluently in English, in technical and business settings (verbal and written)
- MS Office experience and ability to use MS Excel for reporting purposes - Exceptional Soft Skills
Job summary
The Sr Associate, Global Work Auth will provide ongoing support; act as a central point for resolution and management of the day-to-day transactions of several programs through diverse electronic platforms.
Key job responsibilities
- Act as a liaison and advocate for associates with the global teams.
- Understand forecasting and how it affects workflow and workloads.
- Help to balance workload and offer prioritization.
- Update and maintain existing SOPs with the global teams.
- Provide support to HR teams, train new HR members on tools, programs, and policies.
- Respond to questions from managers, HR and diverse stakeholders
- Maintain metrics, send out daily and weekly updates to the team.
- Assist with new projects as needs arise
- Continually strive to improve efficiency and effectiveness of existing systems and look for enhancements related to current systems and procedures based on KAIZEN and LEAN methodologies.
- Manage confidential and sensitive employee information and adhere to strict confidentiality standards
- Support manager with project handling and reporting tasks
- Ability to maintain strict confidentiality regarding payroll and employee issues.
- Customer Service orientation with ability to serve multiple customers (managers, HRBPs, payroll).
- Outstanding interpersonal skills: must display patience, humor and helpfulness at all times.
- Ability to handle multiple projects and deadlines at the same time.
- Detail oriented and excellent organizational skills: accuracy is essential.
- Ability to prioritize in a fast-paced environment, analytical and critical thinking skills.
- Comfortable working with large amounts of data, developing metrics and reporting tools.
- Problem solver, able to troubleshoot issues independently or escalate when necessary-sense of accountability and sound personal judgment.
- Ability to work in ambiguous spaces with little to no data.
