Demand Expert Leader 4 Cr

Education:

- Bachelor of Science in Business Administration, Management, Sales, Marketing, or related field.

**Experience**:

- Minimum experience of 8 years as a professional in the technical field and in positions of a similar nature.

Specialized Knowledge (Desirable):

- Oracle ERP and Kinaxis RR Planning software a plus.
- APICS ( CPIM)

Languages required for the position:

- Advanced English level

Computer tools and knowledge level required (Desirable):

- Microsoft Office advanced level

Qualifications:

- Strong interpersonal and influencing skills, with the ability to build credible relationships with multiple functions, esp. Sales & Marketing
- Demonstrated skills interacting at various levels of an organization
- Strong project management skills
- Experience in Demand Planning and/or Sales & Operations Planning required
- Experience implementing new business processes and driving organizational change.
- Strong analytical and problem-solving skills, including statistical analysis
- Advanced knowledge of operations/manufacturing systems, including S&OP/MRP concepts

Summary of Duties and Responsibilities:

- Coordinates development of product forecasts by region over short/medium/long term planning horizon (ie. 24+ months rolling forecast)
- Enriches forecasts using data mined in conjunction with Sales Ops., Distributors, and CRM tools
- Analyzes key customer ordering patterns, product sales trends, and the impact of Product/Marketing plans on the regions to improve predictability of forecasts
- Develops the monthly KPI package and drives improvements related to demand management - including, but not limited to: Forecast accuracy per region, exception management, execution reliability, Phase-in-Phase-out, revenue, volume, margin, etc.
- Follows up with required stakeholders to resolve forecast issues and improve their accuracy
- Partners with Finance to perform the monthly Financial Forecasting submission, factoring Avg. Selling price, mix, and margin to ensure monthly financial realization
- Identifies risks and opportunities and develops scenario plans to optimize business results
- Clearly documents assumptions underpinning the forecast, as well as key changes, market shifts, confidence intervals, etc.
- Works with Product Management and Supply Chain stakeholders to develop detailed plans for the introduction of new products and phase-out of discontinued products
- Monthly Demand Review (DR)
- Supports preparation and facilitation of Demand Reviews and other associated IBP meetings, including consolidation and distribution of presentation materials, presentation of plans, meeting notes/action items, etc.
- Provides facilitation support for Executive S&OP monthly meetings
- Provides Executives with effective demand related information to support business planning decisions
- Works with management team to identify and resolve issues in support of IBP
- Reports on health of all steps of the Demand management process
- Implementation & Process Improvement
- Supports the ongoing process improvement of GSS IBP process with focus on Demand
- Helps drive organizational adoption of the IBP process through education & coaching
- Partners as required to build collaborative planning processes with customer value chain to increase global supply chain visibility
- Forms and leads cross-functional teams involving Marketing, Product/R&D, Finance, Sales to continually enhance Demand plans and forecast accuracy
- Liaises with coordinators and owners of each element in the S&OP/IBP process
- Provides analytical support to improve the quality and timeliness of IBP data reporting (sales, production, inventory, project risks, uncertainties, etc).
- Escalates barriers and project status to Execs/Steering team
- Supports implementation of forecasting software and related tools