Healthcare Specialist

Job Summary: The Healthcare Specialist will review post discharge, prebill accounts that do not have an authorization on file, ALOS versus days authorized variances, and/or other account discrepancies identified that will result in the account being denied by the payor that do not require a clinical review. Communicates with third party payors to resolve...

Job Summary: The Jr Health Care Specialist will review post-discharge, prebill accounts that do not have authorization on file, ALOS versus days authorized variances, and/or other account discrepancies identified that will result in the account being denied by the payor that does not require a clinical review. Communicates with third-party payors to resolve...

**About the Role**: Tebra is looking for a Billing Specialist(s) that will perform various activities to support our company's accounting department and billing processes. **Your Area of Focus**: - Manage inbound calls regarding billing inquiries - Outbound calls to collect payment on overdue balances - Manage and work salesforce cases related to billing...

**About the Role**: As an Enrollments Specialist, you'll be assisting customers with the clearinghouse and insurance company enrollments. This includes collecting all necessary information, working with customers to ensure understanding, completing required forms, obtaining signatures, and consistently follow-up with customers, clearinghouses, and insurance...

**About the Role**: As a Customer Experience Specialist, you will be responsible for supporting the Customer Success organization and other cross-functional teams by conducting surveys and other methods of gathering customer feedback. You will also own the process of ensuring that calls to action based on customer feedback are followed up on or resolved by...

**Salesforce Industries Solution Architect - Healthcare (Remote)** **Heredia, Costa Rica** SGF Global is looking for a Salesforce Industries Solution Architect - Healthcare, for IT enterprise in Heredia, Costa Rica. **Overview**: As a Salesforce Industries Architect, you will have the opportunity to get in on the ground floor of a new division created...

**About the Role**: An Implementation Specialist to help welcome, coordinate and set expectations for our customers during their first experiences with Tebra. **Your Area of Focus**: - Own end-to-end onboarding experience for new customers; involves leading a series of milestone onboarding calls over a 60-day period* - Embrace a sense of ownership over the...

**About the Role**: As a Customer Support Specialist you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

**About the Role**: As an Implementation Specialist, you will be the point of contact for new customers, assist successfully configuring the account and ensure the smooth adoption of our products. Throughout our customer lifecycles, we prioritize delivering a fantastic customer experience, and onboarding is the first step of that process. **Your Area of...

**About the Role**: As an Account Specialist, you will be the main point of contact to small businesses within the Tebra direct practice customer base. You will operate in a scaled account management model, where you will have a priority list of accounts to reach out to at any given time. You will proactively connect with customers for a variety of reasons;...

**About the Role**: We are looking for a Data Integration Specialist** **who can analyze customer data models and accurately identify their differences and similarities to the Tebra data model, and effectively implement this knowledge for the purposes of Data Integration. **Your Area of Focus**: - Maintain support for all Tebra's various data services,...

**About the Role**: As Customer Retention Specialist for the Loyalty Team, you will take inbound requests from customers requesting to cancel, identify key issues in customer satisfaction and develop solutions to retain the business. You will analyze quantitative and qualitative customer metrics to identify early indicators of possible cancellations and make...

**About the Role**: We are looking for an experienced Training Specialist. You will be responsible for developing and delivering training that will engage our customers and empower them to successfully implement our software. **Your Area of Focus**: - Participate in the development, implementation, and evaluation of end-user training, instructor materials...

Job Summary: You will be working for a fast-growing business process outsourcing provider to provide support to one of our largest accounts and leading provider of healthcare services. This provider serves 959 hospitals and 2979 physician practices with over 50 million patient encounters annually. As an appeals non-clinical collector for one of the leading...

**About the Role**: As a Product Support Representative you will provide outstanding customer support to our clients with our products and services and troubleshoot their technical difficulties. **Your Area of Focus**: - Resolve client's issues and questions while working closely with our internal team and external partners - Provide a positive image to...

Company Description **Experian **is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial...

**About the Role**: Who is the People Team? We're passionate about the employee experience and believe in creating a fantastic work culture for our company. Our team is fun, but we work really hard to make Tebra a great place to work. **Your Area of Focus**: - Administer and maintain the company's Human Resource Information Systems (HRIS) with a strong...

You will act as the point of contact for internal Data Migration and Technical support organizations to support platform transformations to the cloud and other data lake repositories. Work closely with stakeholders across the organization, in order to provide a comprehensive and seamless customer migration experience. **What you’ll do**: - Responsible...

YOU AND YOUR TEAM: The role of a Market Response Specialist is a new one for our office in Costa Rica. We're now building a small team of colleagues with excellent language skills (Portuguese) and drive for creating strong relationships with clients that will lead to sales opportunities. The team members will generate new opportunities for sales by...

Role Responsibilities & Key Accountabilities: - Contributes to the business's strategic direction based on internal knowledge. - Support with the input, audit, and process bi-weekly and monthly payroll for all employees across the North America Countries. - Resolves complex payroll queries and escalations with employees and stakeholders using oral and...