Quality Auditor
hace 1 semana
Bachelor’s degree or 5 + years of professional or military experience
- 1+ year of experience in Human Resources or customer service in a leave and/or disability field
- 2+ years of relevant audit and/or operational experience.
- Experience creating audits and outcome reports.
- Experience in MS Word, Excel, Access, Outlook and PowerPoint
Job summary
At Amazon we believe that every day is still day one.
DLS Team is seeking a Quality Auditor to contribute to the development and ongoing execution of our Quality Management System (QMS). QMS will support our quality program across various leave of absence and accommodation events. This position will assist in driving operational excellence through a culture of continuous inspection in processes and key business initiatives. Focus on raising the bar on our processes and tools by continuously evaluating our internal controls, consistency in standard work against established policy, plan, and practice.
Key Responsibilities:
- Develop and maintain key aspects QMS
- Monitoring case and call quality; providing findings to stakeholders for appropriate follow up action
- Define measureable metrics to gauge progress against objective quality goals
- Partner with DLS stakeholders on process improvements in response to customer feedback and/or audit results
- Simplify complex DLS language while concisely summarizing the issues, defining the defects or service failures and outlining robust corrective action.
- Flexibility to work nights and/or weekends
- 3+ years’ experience with disability quality assurance
- Strong written and verbal communication skills
- Solid track record for delivery of high quality products
- Excellent customer service and communication skills, both verbal and in writing
- Strong time management and ownership of deliverables
- Ability to analyze and identify patterns in large data sets.
- Strong attention to details.
- Ability to work independently
-
Quality Auditor
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree or 5 + years of professional or military experience- 1+ year of experience in Human Resources or customer service in a leave and/or disability field- 2+ years of relevant audit and/or operational experience.- Experience creating audits and outcome reports.- Experience in MS Word, Excel, Access, Outlook and PowerPointJob summaryAt Amazon we...
-
Rcs Compliance Auditor
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoRisk and Compliance Services (RCS) is rapidly expanding its presence across Amazon's diverse compliance programs globally. We are looking for experienced AML professionals to join our team in San Jose, Costa Rica.The ideal candidate will have a minimum of 2 years experience in AML or screening investigations or auditing, proficiency in Portuguese and...
-
Global Eosh Auditor
hace 1 semana
San José, Costa Rica The Coca-Cola Company A tiempo completoWe are looking for an experienced Environmental, Occupational Health and Safety professional based in the Latin America Operating Unit, with a proven track record in driving exceptional operational performance, risk mitigation and regulatory compliance within a large FMCG organization, seeking global exposure with one the World’s largest and most...
-
Sr Financial Auditor
hace 3 días
San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
Sr. Internal Auditor
hace 6 días
San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
Senior Quality Engineer
hace 5 días
San José, San José, Costa Rica Johnson & Johnson A tiempo completoOur organization is dedicated to profoundly changing the trajectory of human health through innovation and groundbreaking discoveries. We foster an inclusive environment where diversity and individuality thrive. With a rich history spanning over 130 years, we've positively impacted over 1 billion patients and consumers every day. We invite you to join our...
-
Sr Financial Auditor
hace 4 semanas
San José, San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team.Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued.Our high-performance...
-
Quality Control Analyst
hace 5 días
San José, San José, Costa Rica Johnson & Johnson A tiempo completoJoin us at Johnson & Johnson, where innovation and dedication drive our mission to change the world's trajectory of health. We celebrate diversity and promote inclusivity, fostering an environment where everyone can thrive. For over 130 years, we've made a lasting impact on human health, touching over 1 billion lives every day. Come be part of our...
-
Senior Internal Auditor
hace 4 semanas
San José, Costa Rica Five One Recruitment A tiempo completoThe Kraft Heinz Internal Audit Department's vision is to add value by providing objective and innovative assurances and advisory services. When performing our work, we evaluate risks, controls and governance processes. Further, we provide the board of directors, audit committee and KH senior management reasonable assurance that the financial data used to...
-
Quality Assurance Specialist
hace 5 días
San José, San José, Costa Rica Johnson & Johnson A tiempo completoAt Johnson & Johnson, a global leader in healthcare, we're driven by a shared purpose: to improve human health worldwide. We strive for diversity and inclusion, which are crucial for our continued innovation. Our commitment to excellence has impacted over 1 billion patients and consumers daily for over 130 years.Regardless of your background or...
-
Auditor of Operational Excellence
hace 4 días
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Auditor of Operational Excellence will be responsible for ensuring the accuracy of performed processes according to the client's quality standards. The role involves evaluating back-office tasks and phone calls, conducting quality disputes and rebuts process, quality calibration, and coaching sessions as well as implementing...
-
Night Auditor/auditor Nocturno
hace 5 días
San José, Costa Rica Marriott International, Inc A tiempo completo**Additional Information** Auditor Nocturno **Job Number** 22217985 **Job Category** Finance & Accounting **Location** Courtyard San Jose Escazu, Calle Marginal Norte Plaza Itskatzu, San Jose, Costa Rica, Costa Rica **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Complete end-of-day activities...
-
Quality Assurance AML Auditor
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo**Job Summary:**We are seeking a skilled AML specialist to join our team and contribute to delivering quality findings and supporting ongoing improvement opportunities.In this role, you will perform quality audits, partner with operational teams, and create guidance documents to support ongoing improvement opportunities.You will also conduct various...
-
Night Auditor/Auditor Nocturno
hace 4 días
San José, San José, Costa Rica Marriott International, Inc A tiempo completo**Additional Information** Auditor Nocturno**Job Number** 22217985**Job Category** Finance & Accounting**Location** Courtyard San Jose Escazu, Calle Marginal Norte Plaza Itskatzu, San Jose, Costa Rica, Costa Rica**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Complete end-of-day activities including posting...
-
Senior Financial Auditor
hace 1 día
San José, San José, Costa Rica Pfizer A tiempo completoCompany Overview">Pfizer is a leading multinational pharmaceutical corporation that operates worldwide. Our mission is to improve healthcare outcomes and enhance the quality of life for people around the globe.">Job Description">We are seeking a highly skilled Senior Financial Auditor to join our team in conducting independent audit and risk oversight...
-
Senior IT Auditor
hace 4 semanas
San Antonio, Costa Rica Stryker A tiempo completo**Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Who we are looking for**: **Willingness to learn.** **A self-motivated...
-
Video Catalog Quality Assurance Specialist
hace 6 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo**Job Overview**At Amzn Support Srvcs Costa Rica, we are looking for a skilled Digital Content Auditor to join our team in ensuring the high quality of video content for our customers.The ideal candidate will have 1+ year of experience in digital supply chain and English contact center environment. Proficiency in MS Office Excel package is also...
-
Senior Financial Auditor
hace 9 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completo**Company Overview:**Citi is a leading global bank with a long history of providing financial services to individuals, businesses, and governments. Our company values innovation, teamwork, and integrity, and we are committed to making a positive impact on the communities we serve.**Job Description:**We are seeking an experienced Senior Auditor to join our...
-
Senior Auditor
hace 12 horas
San Francisco, Heredia, Costa Rica Citi A tiempo completoThe Senior Auditor (AVP) will assist in execution of IA's comprehensive audit program, regulatory validation, audit issue validation of coverage relating to Citi's Treasury function.This individual will execute a robust Treasury Audit Plan, for specific components of coverage, in accordance with Internal Audit standards, relevant government statutes and...
-
Internal Auditor Iii
hace 2 semanas
San Francisco, Heredia, Costa Rica Thermo Fisher Scientific A tiempo completo**Work Schedule**Standard (Mon-Fri)**Environmental Conditions**OfficeAre you an experienced Auditor looking to take the next step in your career?Look no further, because Thermo Fisher Scientific Inc. is seeking individuals with a track record of delivering high-quality results to join our team in Heredia, Costa Rica.**Position Summary**:The objective of this...