Risk Management Coordinator

hace 2 semanas


Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

Fluently reads and writes English and Spanish.
- Ability and willingness to work on weekends.
- Maturity and ability to review explicit adult content from a clinical perspective. This includes nudity, strong language, etc.
- A passion for reading.
- Medium analytical skills for identifying fraudulent behaviors and patterns
- Ability to work in a fast-paced, production-oriented environment.
- Exceptional level of organizational skills.
- Medium data analysis tools, using MS excel or similar software.
- Exceptional investigation skills, diving deep and performing root cause research.
- Schedule Flexibility

Job summary

At Amazon, innovation drives growth and enables us to offer our customers more types of products conveniently and at even lower prices. Amazon Kindle is a revolutionary device and one of the most innovative businesses at Amazon. We envision wireless electronic reading experiences that embrace a physical book's simplicity and utility but takes advantage of our store interface and the Kindle's ubiquitous wireless connectivity. Our vision for Kindle is to have every book, ever written, in any language, all available in under 60 seconds.

The Amazon Kindle team is seeking a Risk Management Coordinator for our Kindle Books Self-Publishing Operation. This is an exciting opportunity to work on highly visible projects and be part of history in the making

Key job responsibilities

The Risk Management Coordinator will:

- Effectively prioritize work time to ensure productivity and fulfill team standards for time spent in order to consistently achieve service levels.
- The position requires to view and evaluate content that may be considered religiously sensitive, politically extreme or otherwise offensive, in order to keep content appropriateness for our customers.
- Maturity and ability to review explicit adult content from a clinical perspective is required to guarantee customers safety, this includes nudity, strong language, etc.
- Identify opportunities to eliminate process redundancy.
- Leverage technology and innovation to bring continuous improvement to the operational processes.
- Work effectively in a cross-functional environment.
- Responsible for ensuring program compliance by conducting research to minimize risk to the Kindle store.
- +1 years of experience working at Amazon.
- +6 months of experience working at BRM.
- University Bachelor’s Degree or Higher.
- Strong data analysis tools, using MS excel and similar software.
- Strong technical and analytical aptitude, including some knowledge of statistics.
- Experience in digital media and knowledge of the publishing industry is a plus.
- Proven experience in Risk Management.



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