Account Manager

hace 2 semanas

San José, Costa Rica Drop Zero Digital A tiempo completo

**Who are we?**

At Drop Zero Digital, we're not just building an agency but we’re crafting a haven for the ambitious and the innovative.

**What we’re looking for**: Account Manager

As our Full-Time Account Manager, you'll be at the forefront in our client relationships. This role isn't just about managing communications; it's about owning them. You'll be the guiding force, ensuring our clients' journeys are seamless.

**Your Mission**:

- Lead and inspire a team, managing 5-7 high-value eCommerce clients.
- Collaborate with a talented team of Copywriters and Designers to create impactful campaigns.
- Ensure excellent client communication to drive satisfaction and ROI, while also generating ideas and creating brief overviews for client flows.
- Conduct quality checks for designs to ensure they meet standards, including reviewing product titles and ensuring consistency.

**Sounds Like Your Dream Job?**

Here's how to leap into this exciting opportunity:

- Fill out our hiring form
- Impress us in a quick call to explore our mutual fit
- Ace the second interview with more situational questions to test you under pressure.
- 1 Week Paid Trial to ensure it works both ways

**For Spanish-speaking applicants, please send your resume in English only since our company is based in the UK.**

Questions, issues, or feedback? We're here for you.

Drop Zero Digital Hiring Team

**Requirements**:
**We Need You to Have**:

- At least 1 year of experience in client-facing/customer service and project/team manager roles, demonstrating your marketing flair.
- Availability Mon-Fri between 7am to 3pm UK time. May require occasional calls with client until 7pm UK time once per week.
- Fluent English skills and previous remote work experience.
- Familiarity with Trello, Slack, and G-Suite. Experience using Klaviyo is a plus
- A results-driven mindset with exceptional attention to detail.
- Quick learning and adaptability skills.
- A laptop or PC with a stable internet connection and a professional workspace.

**Benefits**

**What's in It for You?**
- Start your journey with us at a competitive salary of $850 - $950 per month, with room to grow.
- Performance bonuses for creativity, client satisfaction, and successful upselling.
- A chance to grow with an emerging agency, with potential roles in marketing, management, and sales.
- Work closely with our visionary owner and contribute to our vibrant, multinational brand portfolio.

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