Sr. Associate, Pay Svc, Pay Services

hace 6 días

San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

1+ years of customer service experience.
- English Language B2.
- MS Office experience.
- Ability to maintain strict confidentiality regarding payroll and employee issues.
- Outstanding interpersonal skills: must display patience, humor and helpfulness at all times - front line contact for employee issues.
- Ability to handle multiple projects and deadlines.
- Detail oriented and excellent organizational skills: accuracy is essential.

Job summary
Join Amazon’s HR team and help make a difference for all Amazonians We are recruiting for a Pay Services Associate. This position is based out of SJO10 pay as part of the employee life-cycle. The work focuses on answering questions and processing transactions in HR systems from various contacts, including HR, Payroll, Managers and Employees. As a member of the team, you are also responsible for providing training and communication to HR partners and Amazon employees to build consistency and encourage self-service. Become a part of our Amazon Experience & Technology (AET) and work one-on-one with employees while maintaining successful partnerships with HR Business Partners, Benefits, Stock, Payroll, and Operations to provide a world-class employee experience. Use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis. Put your exceptional customer service, communication and organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment.

Key job responsibilities
- 1+ years of customer service experience.
- MS Office experience.
- Ability to maintain strict confidentiality regarding payroll and employee issues.
- Outstanding interpersonal skills: must display patience, humor and helpfulness at all times - front line contact for employee issues.
- Ability to handle multiple projects and deadlines.
- Detail oriented and excellent organizational skills: accuracy is essential.
- 6+ months of HR experience
- HR software experience (People Soft)

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