Project Manager

Job Function: Software & Cloud Services Why SoftwareONE?:
For over 30 years SoftwareOne has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location.

The role:
**Job Summary**

The Project Manager plays a key role on the services delivery team. S/He is accountable for the end-to-end quality of projects delivered by the service teams. The Project Manager is responsible for ensuring projects meet scope, timeline, milestone, and budget expectations through planning, executing, controlling, and closing projects from SoftwareOne’s portfolio of services. S/He leads a delivery team that may consist of technology architects, consultants, analysts, specialists, and/or third-party vendor teams. The Project Manager is a critical component of our service delivery teams in driving a positive Customer experience - resulting in high customer satisfaction.
- Friendly, Positive, Teaming Environment
- Exposure to multiple technologies and services
- Remote Environment
- Fun Corporate Events
- Collaborative
- Diverse Customer Portfolio
- Multi-Cultural Respective Environment
- Training and Growth Opportunities

**Role & Responsibilities**:
The Project Manager is expected to assume the following specific tasks:

- Ensure projects are implemented with full adherence with SoftwareOne’s Global Project Management Methodology, any local project governance requirements, financial processes, financial records and reports and audit follow up.
- Work with delivery teams to define requirements, success criteria, milestones etc.
- Build project plans, kickoff projects, run status meetings, and maintain communications to keep all stakeholders informed throughout project.
- Track and manage project activities like: Schedule Management, Cost Management, Risk & Issues Management, Meeting Management and Change Management.
- Actively manages project escalations to resolution.
- Attainment of project profitability, utilization, chargeability, efficiency metrics and any other relevant KPIs for all projects.
- Solicit feedback from customers, delivery resources, and any other stakeholders to provide input for lessons learned.
- Coach, mentor, train and otherwise support other PMO Team members in the fulfilment of their project support functions, where applicable.
- Support project reporting activities.
- Travel for projects, corporate events, and/or other events as needed - estimated at 25%.

**What we offer**
- Generous pay with bonus structure
- Independent environment without a lot of red tape where you are empowered to make decisions
- Plentiful PTO that includes paid holidays, floating holidays, your birthday off, a volunteer day, and vacation time
- Learning and development opportunities galore
- Tuition reimbursement
- Winning culture, inclusive environment, and friendly people all over the world
- A remote-friendly organization, with colleagues working remotely either part or full-time
- And much more

What we need to see from you:
**What you offer**

**Education/Certification**:

- Bachelor degree in project management, business administration, computer science, or another relevant degree
- Current PMI Project Management Professional Certification highly desirable
- Agile Certification is a plus (e.g. PMI-ACP, Certified Scrum Master, etc.)

**Work Experience**:

- 4+ years of relevant project management experience
- Experience in managing customer facing/external projects
- Experience driving on-time, on-budget project completion for complex projects involving multiple parties (e.g. SoftwareOne delivery team, customer team, third party vendors, third party suppliers, etc.)
- Experience in all aspects of project management including, financial management, budget management, contract management, risk management, quality management, program management and reporting
- Experience managing projects using an Agile methodology (e.g. Scrum, KanBan, etc.) is highly desired
- Experience managing DevOps projects is a plus
- Experience using Microsoft Dynamics 365 Professional Automation System is highly desired
- Experience using Microsoft Project
- Experience with technical solution implementations/deployments is highly desired
- Able to work efficiently with mínimal direction.

**Project Experience**:

- Experience managing full Lifecyle customer facing projects in any of the following areas:

- Microsoft Services (e.g. Azure, Office 365, Teams, Intune, SharePoint, etc.)
- Amazon Web Services
- Application Development/Modernization
- Analytics
- Experience driving on-time, on-budget project completion of complex projects involving