Quality Assurance Specialist

hace 3 días

Heredia, Costa Rica Hangar Worldwide A tiempo completo

An Intermediate QA reports to a QA Lead. Works closely with QA lead, QA Subject Matter Experts, other QA members, Project managers, designers and developers to ensure QA standards and client satisfaction are delivered. He/She Provides execution of QA tasks with speed and great quality for the overall agility of the QA team.

**Job location: Costa Rica.**

**Temporary Contract**

**You will**:

- Is co-responsible for the quality of projects based on the requirements and design specifications.
- Responsible for attending meetings providing status, taking notes and providing feedback when needed.
- Should be able to communicate test results, issues, and risks found to project team members, project managers, and QA management through the different channels.
- Identify test data.
- Creating and maintaining comprehensive test plans
- Writing and maintaining test cases/scripts
- Create traceability matrix documents based upon project requirements.
- Create checklist documentation based upon project requirements.
- Performing functional and non functional testing
- Effectively communicating statuses
- Create defect tickets and track issues to resolution.
- Report creation and related metrics at different levels when necessary
- Support the team on onboarding co-workers and/or junior staff members.
- Should be able to execute regression tests based on design specifications and requirements.
- Expected to support QA estimations if needed.
- Expected to fully understand project life cycle and industry standards.
- Expected to fully understand testing methodologies.
- Expected to ask all necessary questions when tasks, requirements or information isn’t clear or missing.
- Identify and raise risks.
- Should be able to work with other team members to ensure the success of projects.
- Should be able to analyze and understand details and requirements of projects and tickets.

**You have**:

- Advanced English level (B2+/C1).
- Minimum 2 years of experience in software quality assurance.
- Bachelor’s degree in software engineering or related field or equivalent work experience.
- Knowledge of Agile Methodologies for software development.
- Experience working with local and offshore teams.
- Experience in task management and defect tracking tools like Jira and/or similar.
- Extensive knowledge of Windows or MacOS software is expected.
- ISTQB Certification is a plus
- Other QA related certifications are a plus
- Mastery of office productivity tools such as Excel, Word, MS Project, Visio, and PowerPoint.
- Knowledge of Photoshop and Adobe illustrador are a plus.
- Desirable knowledge of collaboration and issue tracking tools such as Box, Jira, Confluence.
- The Talent Team at Critical Mass is focused on ensuring we provide the best training, mentorship, and employee experience possible CM new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. The ask stems from our want to:_
- _ Strengthen opportunity for continuous learning_
- _Improve collaboration and team relationships._
- _Increase employee engagement_
- We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly._

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