Network Infrastructure Engineer

hace 6 días


Heredia, Costa Rica GSB A tiempo completo

Network Infrastructure Support

Troubleshooting, diagnosis and installation of the Customer's network equipment and components under the co-ordination and direction of the global network management team, including:
patching cable installation and recovery;
installing power leads; installing,
removing or swapping equipment;
locating and or identifying network circuits and tagging the demark location; providing escort services for Customer Third Party Vendors;
adhering to onsite HSSE and risk management processes as required to support the GNM, including conducting walkthroughs, work permits, change management, attending safety training; and reporting Incidents; assisting the GNM with an asset register / CMDB support and assist in the troubleshooting and testing network equipment and components, including:
restarting equipment;
troubleshooting and patching power cables;
identifying a switch port location:
pinging key Devices and performing DNS lookups
troubleshooting, installing, and where necessary removing equipment and/or components; and Assisting with the identification and reporting of communications room environmental issues to the GNM.

Server Infrastructure support as a Smart Hands support model
Activities related to server infrastructure, storage devices, software or hardware located in computer rooms, server rooms at Customer Sites and any other server component where it is required.
Provide H&E
Support in relation to the Server Equipment, including,
for all Sites in accordance with Service Desk or any other team's instructions
and or guidance:
Performing visual checks for hardware failure lights or console error messages,
disk activity, power status and hardware labels;
Perform a server reboot (a physical reboot of the Device);
Changing cables and other customer replaceable units, and checking whether
the cable is physically connected to the correct port;
Supporting the deployment or installation of preconfigured Server Equipment;
Deinstalling Server Equipment; and
Dhowing any hardware engineer or third party visitor where Server Equipment is
located, as required; and
for Sites designated as having a Large Computer Room:
managing the goods IN/OUT process for equipment being delivered to the Large
Computer Room;
providing an escort service for all Customer Third Party Vendors from their
arrival to their departure;
Agreeing with the Customer an approvals process for access and monthly
reporting and audit compliance;
complying with the Customer's audit requirements, security requirements and standards detailing physical access management; and physically powering up or down Server Equipment upon the Customer's request and in compliance with Customer Policies.

Proyecto de 3 meses con probabilidad de extensión
Sueldo atractivo, bajo contrato
Prestaciones de ley
Horario: 9am - 5pm. (Lunes a Viernes)
localidad: 900 Parkway, Global ParkHeredia, Costa Rica

Tipo de puesto: Tiempo completo, Permanente

Salario: ₡800,000.00 - ₡900,000.00 al mes

Experiência:

- Network Infrastructure: 2 años (Obligatorio)

Idioma:

- inglés avanzado (Obligatorio)



  • Heredia, Costa Rica GSB A tiempo completo

    Network Infrastructure Support Troubleshooting, diagnosis and installation of the Customer's network equipment and components under the co-ordination and direction of the global network management team, including: patching cable installation and recovery; installing power leads; installing, removing or swapping equipment; locating and or identifying network...


  • Ubicación Heredia, Heredia, Costa Rica GSB Solutions A tiempo completo

    Requisitos: Network Infrastructure experience, Troubleshooting, diagnosis and installation of the Customer's network equipment and components under the co - Ordination and direction of the global network Actividades a realizar: Network Infrastructure Support Troubleshooting, diagnosis and installation of the Customer's network equipment and components under...

  • Network Engineer

    hace 5 días


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Network Engineer L2 is responsible for administrating and supporting client’s network environments according to best practices, while ensuring high levels of network availability and performance. Responsible for designing, developing, supporting and maintaining policies and procedures to ensure consistent network uptime, patching and...

  • Network Engineer

    hace 7 días


    Heredia, Costa Rica Sysco Costa Rica A tiempo completo

    Network Services team works to enable our business to lead in a market that is increasingly enhanced by technology. Sysco is undertaking a substantial technology transformation in the area of Networking and Cloud Services. Sysco currently has an opportunity for a Network Engineer to help support our global infrastructure. **RESPONSIBILITIES** - Evaluate and...

  • Jr Network Engineer

    hace 3 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Jr. Network Engineer is responsible for administrating and supporting client’s network environments according to best practices, while ensuring high levels of network availability and performance. Responsible for designing, developing, supporting and maintaining policies and procedures to ensure consistent network uptime, patching and...

  • Senior Network Engineer

    hace 4 semanas


    Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Sr Network Engineer is responsible for administrating and supporting client’s network environments according to best practices, while ensuring high levels of network availability and performance. The Sr Network Engineer is responsible for architecting, solutioning, automating and resolving escalated service issues, coaching other...


  • Heredia, Costa Rica Auxis A tiempo completo

    Job Summary: The Sr Network Engineer is responsible for administrating and supporting client’s network environments according to best practices, while ensuring high levels of network availability and performance. The Sr Network Engineer is responsible for architecting, solutioning, automating and resolving escalated service issues, coaching other...


  • Heredia, Costa Rica DHL A tiempo completo

    **SUMMARY**: Your role will be to function as a Principal Network Security Engineer within the Secure Access Engineering team responsible for the design and implementation of Network security technologies and services within existing Data Centers, Public Cloud and branch office infrastructure. **RESPONSIBILITIES**: - Support the global Secure Access...


  • Heredia, Costa Rica DHL A tiempo completo

    **SUMMARY**: Your role will be to function as a Principal Network Security Engineer within the Secure Access Engineering team responsible for the design and implementation of Network security technologies and services within existing Data Centers, Public Cloud and branch office infrastructure. **RESPONSIBILITIES**: - Support the global Secure Access...

  • Lead Network Engineer

    hace 3 semanas


    Heredia, Costa Rica Webhelp A tiempo completo

    **Information Technology** **Location** - Barreal de Heredia, Costa Rica*** Job Title: Lead Network Engineer **Job Description**: Job Description Summary Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in...


  • Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

  • Network Build Engineer

    hace 3 semanas


    Heredia, Costa Rica Citi A tiempo completo

    The Network Build Intermediate Tech Analyst will work within our Global Network Services team to design, build, and implement network solutions according to new business requirements using defined Citi corporate standards. **Responsibilities**: - You will produce Network Design Documents which conform to corporate standards and from them craft detailed...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Network Solution Quality Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **We are focused on Datacenter, Campus, Branch, Mobility and the IoT** to transform...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Network Solution Quality Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Aruba is redefining the “IT EDGE”. Creating new customer experiences by building intelligent spaces and digital workspaces. **We are focused on Datacenter, Campus, Branch, Mobility and the IoT** to transform...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Provide Tier I Technical Support for Citi’s global technology infrastructure. - Resolve simple, automated and scripted incidents - Execute or implement simple, automated and scripted changes or infrastructure requests. - Provide timely response to phone calls into the Command Center Technical Support hotline from internal...


  • Heredia, Costa Rica Citi A tiempo completo

    **Responsibilities**: - Provide Tier I Technical Support for Citi’s global technology infrastructure. - Resolve simple, automated and scripted incidents - Execute or implement simple, automated and scripted changes or infrastructure requests. - Provide timely response to phone calls into the Command Center Technical Support hotline from internal...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Network Solution Quality Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world. Aruba is...


  • Heredia, Costa Rica Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada A tiempo completo

    **Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...


  • Heredia, Costa Rica TTEC Digital A tiempo completo

    Principal Network Engineer TTEC is seeking a Principal Network Engineer to join our Interaction Experience Cloud Provisioning team. Why choose TTEC to enhance and broaden your career? We are just as passionate about providing ideal solutions to solving our client's business problems by driving customer experience outcomes with our enhanced technical...


  • Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completo

    Infrastructure Engineer This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values...