Virtual Assistant for Customer Service

hace 4 días


San José, Costa Rica Valuable Recruitment A tiempo completo

**About us**:
We are an international marketing research and consultancy company. We help Facebook Advertisers scale their businesses.
How do we do it? By helping them to make their funnel squeaky clean compliant and giving them trusted agency accounts. Thus, our clients go from banned to scaled with our trusted process
Our team is working remote from all around the world, enjoying their freedom, while contributing to a highly scaling agency.

**About you**:
We are looking to hire rockstar Virtual Assistants who will handle the companys communication with customers and ensure their satisfaction. The main goal of this role is to respond to customer queries and concerns and provide the appropriate resolution as soon as possible via Slack or ClickUp. They will also be responsible for providing administrative support to the team and other tasks with minimum supervision.
This is a full time position and is fully remote.

**Virtual Assistant Responsibilities**:
Be the first point of contact with customers
Respond to customer inquiries and concerns
Bring about resolution to a customers complaint or dissatisfaction
Organize communication via Slack or ClickUp
Help team with their administrative tasks
Prepare and organize customer databases
Handles customer and employer information confidentially
Manage filing systems, update records, and organize documentation

**Virtual Assistant Requirements**:
Proven previous experience as a virtual assistant or similar role
Well versed in technology
Experience with ClickUp and/or Slack
Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)Experience with Google Docs, cloud services, and other technology tools.
Highly organized multi-tasker
Demonstrates excellent time management skills
Self-directed and able to work without supervision.
Excellent verbal and written communication skills.
Very Good English especially written
Strong interpersonal and customer service skills
Dont miss this opportunity to work with an international and marketing driven team and collaborate with global companies.



  • San José, Costa Rica Valuable Recruitment A tiempo completo

    **About us**: We are an international marketing research and consultancy company. We help Facebook Advertisers scale their businesses. How do we do it? By helping them to make their funnel squeaky clean compliant and giving them trusted agency accounts. Thus, our clients go from banned to scaled with our trusted process! Our team is working remote from all...

  • Virtual Assistant

    hace 3 semanas


    San José, Costa Rica Realty Simplified LLC A tiempo completo

    Virtual Assistant: We are looking for a Virtual Assistant to work with our company. We have goals of increasing our Real Estate portfolio over time. We will provide any training for our specific tasks but you MUST be highly proficient with Social Media, Google docs, Excel and Microsoft Office and have strong attention to details. **Responsibilities**: -...

  • Virtual Receptionist

    hace 4 semanas


    San José, Costa Rica 24H Virtual A tiempo completo

    **Little bit about 24H Virtual** **24H Virtual is a virtual receptionist service provider that was founded with a dream and passion for helping businesses and business owners deliver better customer service and enhanced customer experience to clients. We help businesses succeed by leveraging our extensive workforce to do what they do not have time to do. By...


  • San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    We are seeking a highly skilled and organized Virtual Legal Assistant to join our team at Virtual Staffing Llc. As a Virtual Legal Assistant, you will provide administrative support to ensure efficient office operations.Responsibilities:Provides administrative support to ensure efficient office operations.Answer phone calls, schedule meetings and support...


  • San José, San José, Costa Rica Tooltec 3Dp A tiempo completo

    About This Role:We are looking for a highly motivated and organized individual to join our team as a Customer Service Assistant. The successful candidate will be responsible for handling customer inquiries, resolving issues, and maintaining accurate records.This role requires excellent communication and problem-solving skills, as well as the ability to work...


  • San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    Job DescriptionQualify and sign up potential clientsSend retainer agreements and follow up with leadsRequest initial documents for cases and forward qualified clients to attorneysNegotiate with medical providers to obtain reductions in lien amountsFacilitate the signing of settlement releases and assist with drafting and reviewing legal documentsThis is an...

  • Remote Legal Assistant

    hace 12 horas


    San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    VIRTUAL STAFFING LLC IS LOOKING FOR A REMOTE LEGAL ASSISTANT TO JOIN OUR TEAM!We are a company that values excellence and teamwork. We are seeking a highly skilled Virtual Legal Assistant to provide administrative support and ensure efficient office operations.The ideal candidate will be a senior law student or recent graduate with a proficient command of...

  • Medical Virtual Assistant

    hace 3 semanas


    San José, Costa Rica Go Lean Health A tiempo completo

    The Medical Virtual Assistant is responsible for the delivery of services or projects contracted by the Client. Services or projects include the following: - Scheduling - Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits. - Records Management - Tracking and recording all...


  • San José, Costa Rica Detail Cleaning Services A tiempo completo

    We are looking for: - Excellent written and verbal communication skills are a must - Experience in dealing with customer inquiries of different types (i.e. service requests, billing questions, resolving service dissatisfaction, etc.) - An ability to problem solve and multitask - Strong attention to detail and ability to adapt to change - Goal oriented and...


  • San José, Costa Rica Virtual Staff LLC A tiempo completo

    **#PermanentWFH #Bestteamever #StayHomeStaySafe** We look for Bilingual Virtual Assistants to work with U.S law firms. That can provide support to their daily operations. **RESPONSIBILITIES**: - Schedule appointments with potential clients for a Case assessment. - Communicate with clients through SMS, E-mails, and phone calls. - Qualify prospective...


  • San José, Costa Rica ProcesosBilingues A tiempo completo

    We are looking to hire a female bilingual Personal Virtual Assistant for Health Clinic **Job Description**: - Assist CEO with daily agenda and administrative tasks - Scheduling appointments and communication with patients to gather paperwork, Follow up on any upcoming procedures, appointments, court appearances **Requirements**: - Bilingual B2+ or C1 -...


  • San José, San José, Costa Rica Detail Cleaning Services A tiempo completo

    We are looking for:- Excellent written and verbal communication skills are a must- Experience in dealing with customer inquiries of different types (i.e.service requests, billing questions, resolving service dissatisfaction, etc.)- An ability to problem solve and multitask- Strong attention to detail and ability to adapt to change- Goal oriented and ability...


  • San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    At Virtual Staffing Llc, we require a skilled Virtual Legal Assistant to provide administrative support and ensure efficient office operations.The ideal candidate will be a senior law student or recent graduate with a proficient command of the English language in both oral and written formats. We are looking for an individual who is able to work with...


  • San José, San José, Costa Rica Janie A tiempo completo

    At Janie, we connect the world's top healthcare talent with exciting remote opportunities in the United States, powering careers and transforming lives one placement at a timeJoin our exceptional team and contribute to US healthcareAbout Janie Health:Janie Health is a healthcare services company that offers remote staffing and software solutions to medical...


  • San José, San José, Costa Rica Virtual Staff Llc A tiempo completo

    **#PermanentWFH #Bestteamever #StayHomeStaySafe**We look for Bilingual Virtual Assistants to work with U.S law firms.That can provide support to their daily operations.**RESPONSIBILITIES**:- Schedule appointments with potential clients for a Case assessment.- Communicate with clients through SMS, E-mails, and phone calls.- Qualify prospective clients for...

  • Virtual Legal Assistant

    hace 4 semanas


    San José, Costa Rica Virtual Staff LLC A tiempo completo

    **About the job** Do you want to be part of our growing team? We are waiting for you! **Job description**: - Schedule appointments with potential clients for Case assessment. - Communicate with clients through SMS, E-mails and phone calls. - Qualify prospective clients for (Law Firm) through interviews over the phone. - Manage paperworks necessary...

  • Virtual Legal Assistant

    hace 3 semanas


    San José, San José, Costa Rica Virtual Staff Llc A tiempo completo

    **About the job**Do you want to be part of our growing team?We are waiting for you**Job description**:- Schedule appointments with potential clients for Case assessment.- Communicate with clients through SMS, E-mails and phone calls.- Qualify prospective clients for (Law Firm) through interviews over the phone.- Manage paperworks necessary including...


  • San José, San José, Costa Rica Valuable Recruitment A tiempo completo

    About Valuable Recruitment:We are a global marketing research and consultancy company, helping Facebook Advertisers scale their businesses.Our team works remotely from all around the world, enjoying freedom while contributing to a highly scaling agency.About You:We are looking for skilled Virtual Assistants to handle our communication with customers and...

  • Case Manager

    hace 4 semanas


    San José, Costa Rica Virtual Staffing LLC A tiempo completo

    Legal case managers support attorneys and oversee the case management process at law firms. They organize and maintain case files, help manage caseload requirements, and monitor budgets, timelines, and billing for case completion. **Duties and Responsibilities**: - Collecting documents from clients like (police reports, hospital bills, etc.) - Sorting...


  • San José, San José, Costa Rica Care Vma Health A tiempo completo

    **Care VMA Health is Hiring Urgently** Remote (Work-From-Home)****Job Title: Spanish Virtual Medical Assistant (Spanish Speaker)****Work Location: Remote****Must Have(s)**:- Strong Spanish and English communication skills, both written and spoken.- 1-3 years' experience handling Front Desk duties.(Answering phone calls, making follow-up calls, and scheduling...