Senior Project Manager

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Global Real Estate and Facilities (GREF) Global Project Management Office (GPMO) - Senior Project Manager - (Costa Rica)

About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

The Global Real Estate & Facilities team manages the corporate office portfolio and aims to provide a safe, sustainable, and efficient work environment to accommodate growth and enable our client’s employees to innovate and delight customers. The Global Project Management Office (PMO) drives and supports consistency and scalability for delivery of global projects, processes, and documentation across all regions.

The Global PMO Sr. Project Manager will be part of the Global PMO under the Global Operations team, collaborating closely with regional PMO teams around the world managing and delivering global projects of all sizes, supporting the client in constantly raising the bar for customers. The Sr. Project Manager will focus on executing projects against the agreed scope and timeline but will also act as an advisor to the project sponsor and stakeholders, identifying risks and opportunities associated with their projects. Project Managers are more than timekeepers - they gain a deep understanding of evolving customer needs and are instrumental in transforming projects to deliver against those. You’ll be working frequently with clients, so you’ll need to build strong relationships with them. Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each time.

**Key Leadership Principles**: Ownership, Deliver Results, Bias for Action, Dive Deep, Customer Obsession, Invent & Simplify, Insite on the Highest Standards

Scope of role and responsibilities
Lead and manage non-capex/construction operational projects that are real estate strategic driven, including complex, cross-functional projects of all sizes requiring alignment from all global regions.
Be able to strategize with project sponsors, challenge outcomes and propose deliverables to ensure fit for purpose and scalable solutions.
Provide regular detailed reporting on project status, calling out critical milestones, risks with impact and mitigations, bottlenecks and blockers with path to green.
Manage the end-to-end project lifecycle and take ownership of delivering across all project stages.
Collaborate closely and support Business as usual Program Managers - who own delivery of particular GREF services - in continuous improvement projects, supporting both in setup of the necessary projects as well as execution all the way through to business as usual stabilization (Project Close).
Support project sponsors & other stakeholders in defining & writing business requirements, which may include collaborating with Technology teams to determine the technology aspects of projects.
Make the right tradeoff between schedule, resources and scope to ensure timely and successful delivery of the project.
Assemble project teams with support of project sponsor, define mechanisms of team collaboration and schedule appropriate interaction.
Collaborate with global stakeholder