Guided Customer Support Representative
hace 2 semanas
**Overview**:As an agent, you will act as a liaison, provide product/services information, and answer questions via phone calls related to general inquiries about our internet service, and basic technical support.
**Competencies**:Identify and define problems, Active Listening, and Empathy
**Responsibilities**
- Provide accurate, valid, and complete information by using the right methods/tools
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide appropriate solutions and alternatives to customers
**Requirements**:
- English level B2- 85%
- Work experience +
- Typing 20WPM
- Effective communication
Tipo de puesto: Tiempo completo, Permanente
Salario: ₡450,000.00 - ₡500,000.00 al mes
-
Customer Support Representative
hace 3 días
San José, San José, Costa Rica ManpowerGroup Caribe y Centroamérica A tiempo completoPOSITION SUMMARY:The Client Support Representative (CSR) is responsible for managing high-value customer accounts by delivering exceptional service and tailored solutions that promote long-term satisfaction and revenue growth. This role focuses on building strong client relationships through remote communication, ensuring alignment between customer needs and...
-
Customer Support Representative Travel Tech Startup
hace 1 semana
San José, Costa Rica Prometeo Talent A tiempo completo**Join a Disruptive Startup** RoverPass, a startup in the RV park and campground industry, is revolutionizing the way campgrounds and RV parks drive business. With a property management system and marketing services, they help campgrounds and RV parks attract more customers. As a small and hungry team, they're looking for hands-on individuals to join...
-
Customer Service Representative
hace 7 días
San José, San José, Costa Rica InfiCare Inc. A tiempo completoJob Description: Trainee Customer Service Representative (Level 1)Location-San José, San Jose, Costa RicaExperience:0–6 monthsDepartment:Contact Center – BankingRole SummaryThe Trainee Representative will support customer service functions while learning banking processes, call handling, and system navigation under supervision.Key ResponsibilitiesHandle...
-
Customer Service Representative
hace 7 días
San José, Costa Rica Go2 A tiempo completoWe are looking for passionate people with strong English speaking and writing skills. In your initial interviews, there will be an emphasis on the Customer Service Representative role. - Will do data entry tasks such as support ticketing and order fulfillment, etc **Requirements/Skills**: - Updated resume with employment dates (Months and Years) -...
-
Customer Service Representative
hace 1 semana
San José, San José, Costa Rica Strategic HR Solutions A tiempo completoAs a Customer Service Representative, you will form part of our Customer Service Team to help manage all aspects of the customer experience. Customer Support Representatives will need to show a high level of adaptability to different products and be able to acclimatize to varying communication channels (such as Live chat, email, and...
-
Bilingual Customer Support Representative
hace 2 semanas
San José, Costa Rica TreviPay A tiempo completoAt TreviPay, we help clients grow by streamlining B2B payments through a combination of innovative technology, service expertise, and working capital to improve their customer’s experience and free up funding for growth. We facilitate $6 billion in transactions per year in 18 currencies for customers in more than 27 countries. We specialize in payment and...
-
Trilingual Customer Support Representative
hace 7 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoWe're looking for a Trilingual Customer Support Representative. Your primary role will be to handle customer calls and emails related to commercial files. You will be responsible for conducting investigations or applying updates based on the request, ensuring timely follow-up, and maintaining a self-sufficient, problem-solving approach while striving for...
-
Account Representative, Rnl
hace 7 días
San José, Costa Rica Amazon Support Services Costa Rica SRL - B20 A tiempo completoBA/BS degree or equivalent experience (Equivalent being 4+ years sales support or sales operations experience in e-commerce, SaaS, cloud or a related industry) - 2+ years of professional experience in customer facing roles - Experience documenting client interactions in Salesforce or another CRM - Experience using data analysis, reporting, and forecasting to...
-
San Francisco, Heredia, Costa Rica Movate A tiempo completoJob title: French Chat Customer Support Representative – Hard Drive SupportLocation:UltraLag, HerediaEducation:High School DiplomaExperience:1+ year of experience in Chat Customer SupportNo of Openings:1Summary:We are looking for a detail-oriented and customer-focused Chat Customer Support Representative to assist customers with inquiries related to hard...
-
Spanish Bilingual Customer Support Representative
hace 1 semana
San José, Costa Rica GO2 A tiempo completoBuild your career from home by joining Go2's rapidly growing global remote team. We are looking for passionate people with strong English and Spanish speaking and writing skills. In your initial interviews, there will be an emphasis on Spanish Bilingual roles depending on skillset, experience, and background. **We offer our work from home team...