Operations Manager

hace 2 semanas

San José, Costa Rica MSD A tiempo completo

Our Clinical Research and Pharmacovigilance team push the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.

Under the direction of the GDO leadership, the GDO Operations Manager is responsible for leading Senior clinical data managers (SCDMs) and Clinical Data Managers (CDMs) in operations tasks, both strategic and tactical in nature, within a Data Management Center (DMC). They are responsible for ensuring the consistent execution of quality processes and deliverables and managing the workload and development of their direct staff. Encourages effective interaction of DMC staff with business partners to achieve common objectives.

**_
Primary activities include, but are not limited to:_**
- Direct Line Management of SCDM and CDMs
- Escalates to appropriate leadership/management as needed as risks and needs arise in the business
- Increases functional effectiveness by supporting departmental efforts to simplify and standardize procedures to the greatest extent possible, sharing best practices and participating or leading in continuous improvement efforts.
- Participates in or Leads GDO Business Excellence Networks (BENs), GDO improvement efforts, SME networks, GDO and/or GDMS special initiatives as needed
- Facilitates and/or participates in management and functional area meetings, contributing expertise when necessary through formal or informal presentations.
- Keeps abreast of process and technology changes both within and outside that may impact staff.
- May support any other projects or perform any other data management task deemed appropriate by management.
- Supports GDO management team to set objectives and lead the team to achieve the business goals.
- Leads and/or participates in initiatives beyond GDO or GDMS (e.g. cross-divisional projects, cross-industry initiatives, etc.).
- Trains staff on business processes, operations and tools

**Education**:

- B.A. or B.S. degree, preferably in life sciences, computer science, or related discipline.

**Experience**:

- At least 5 years’ experience in Multinational Companies
- At least 3 year’ experience in People Management or equivalent demonstrated leadership

**Knowledge and Skills**:

- Knowledge of E2E clinical development process.
- Strong leadership and mentoring skills.
- Strong project management, decision making, problem solving, negotiation and communication skills.
- Ability to establish effective personal relationships across a wide range of business contacts.
- Ability to build talent and lead teams with influencing and development skills.
- Able to work under pressure in a changing environment with flexibility.

ONEGDMS

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
Hybrid

**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Requisition ID**:R284330

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