Sales Development Representative

hace 4 días


San José, Costa Rica Iceberg Health A tiempo completo

Iceberg Health isn't your typical healthcare company. Headquartered in Atlanta, GA in 2016, we're a rapidly growing organization of 120+ employees with a dual mission: to improve patient outcomes and revolutionize the healthcare landscape through innovative software solutions.

Become a vital part of our company's success We're on the lookout for motivated individuals to join our sales team as _**Sales Development Representatives**_. Being a part of our sales force you'll play a key role in contributing to our growth and promoting innovative technology solutions.

**Responsibilities**:

- High level of outbound calling to generate new demand for the channel and sales organization to pursue
- Engage with potential clients through various communication channels
- Identify customer needs and present tailored solutions
- Reach out to and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization
- Collaborate with team members to achieve individual and team sales targets
- Track and manage account info, prospecting, qualification, and nurture activities, in the company's Customer Relationship Management system (Salesforce)
- Meet identified monthly KPIs (example: # leads converted to sales qualified opportunity, number of leads generated, number of meetings set up by sellers)
- Provide outstanding customer service, addressing inquiries and concerns effectively
- Stay informed about industry trends, competitor products, and market developments

**Qualifications**:

- B2 Level English
- Bachelor's degree in Business, Marketing, or a related field preferred
- Strong communication and interpersonal skills
- Ability to thrive in a fast-paced, goal-oriented environment
- Ability to multi-task, prioritize, and manage time effectively
- Previous sales or customer service experience is a plus but not mandatory
- Proven ability to work independently and collaboratively
- A passion for and a willingness to learn about our products and services

Application Question(s):

- Why is important to maintain accurate medical records? Answer in no more than 3 sentences.

**Experience**:

- Software Sales: 3 years (preferred)

**Language**:

- English (highly fluently) (preferred)



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