Associate Operations Analyst

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Department

ODC

Role/Responsibilities

The Regulatory Support and Controls (RSC) team in MIS Operations is responsible for the execution, support, remediation and controls of processes and enabling technology that support the end-to-end credit rating process and regulatory-mandated processes. RSC is looking for a Senior Ops Analyst to join the team.
The Associate Ops Analyst serves a primary role in delivering key initiatives and managing business processes that are critical to the execution of MIS strategies and establishing standard operational objectives. Individual will work closely with a variety of key stakeholders within MIS Operations and across the MIS organization.
- Perform global tactical operations activities and participate in cross-functional projects related to the end-to-end MIS ratings process, business transformation directives and evolving regulatory requirements
- Review and validate rating process output, including documents, reports and communications, to identify and remediate potential errors and ensure analysts are complying with regulatory requirements and Moody’s policies, procedures and guidelines (e.g. Rating Committee documentation reviews, Analyst Assignment, Analyst Rotation, Conflict Management, etc.). Discuss findings with Process Owners, and coordinate with them to resolve any issues questions.
- Recommend opportunities to standardize operational business processes and enhance operating efficiency for the end-to-end rating process
- Perform root cause analysis, remediation and process improvements to strengthen operational controls and enhance business processes
- Demonstrates ability to identify and understand the risks associated with the area under review.
- Communicate and meet with other Moody’s teams (e.g. ODC and MIT) to resolve any requests or questions
- Actively participates and listens in internal/external meetings, and demonstrates ability to capture and clearly summarize discussion items from the meetings;
- Continue expanding knowledge of internal control/risk governance frameworks.
- Executes audit test steps and delivers a quality work product, free of errors and on time
- Develop Subject Matter Expertise on Rating Processes as well as Policies, Procedures and Guidelines
- Applies process analysis, business intelligence, and problem-solving techniques when planning an audit, performing walkthroughs, and identifying effective test steps.
- Regularly prepare senior management reporting and performance metrics
- Identify and track the status of outstanding projects (including issues, risks, and dependencies)
- Implement remediation efforts (e.g. MIS Remediation Program)
- Understand Standard Operating Procedures
- Collaborate with team members to develop and update content and training materials (e.g. communications, Guidelines, FAQ’s, presentations, etc.)

**Qualifications**:

- Undergraduate BA/BS degree in business, finance/economics, audit or similar field
- 0-3 years of business process or business analysis experiences with strong analytical and problem-solving skills
- Ability to interact comfortably with different levels of management and articulate/present issues clearly and succinctly.
- Self-motivated with the ability to meet tight individual and/or group deadlines
- Team player with strong ability to adapt to change quickly and to balance multiple priorities
- Outstanding interpersonal skills with the ability to reach across organization to obtain information
- Highly organized and efficient, with an attention to detail and excellent communication skills
- Ability to facilitate, negotiate, and resolve interpersonal or inter-team conflicts
- Strong knowledge of MS Excel (VBA, macros, VLOOKUP, etc.), Word and PowerPoint required; Access preferred
- Knowledge of Moody’s rating systems, analysis tools and operational processes a plus.
- Basic knowledge of internal controls, internal controls framework and risk standards (e.g. COSO, ISO, NIST etc.), Sarbanes Oxley Act, regulations pertaining to financial services industry

Moody’s is an equal opportunity employer. All qualified applicants wil