Benefit Recon. Specialist

hace 7 días

San José, Costa Rica Amazon Web Services Costa Rica A tiempo completo

Basic qualifications:

- Flexible and adaptable to support multiple geographies across different time zones.
- Bachelor’s degree in business, finance, HR or related field.
- 4+ years of experience in administration employee benefit plans, relocation and/or other employee services delivery, and/or financial services/audit industry experience.

Preferred qualifications:

- 4+ years of experience with benefits program development, equity compensation, administration and service delivery in a global organization.
- Deep knowledge of employee benefit plans including the associated complexities of plan administration, associated payroll processes including but not limited to general audit/reconciliation practices and principles regulatory requirements and program taxability.
- Experience integrating programs following acquisitions and mergers.
- Excellent written and verbal communications skills - ability to interface with all levels of the organization and influence business leaders.
- Ability to manage confidential and sensitive employee information and adhere to strict confidentiality standards.
- General HR practices knowledge and knowledge of HR regulations.
- Exceptional focus and proven results on delivering excellent employee experiences across plans.
- Deep analytical skills, comfortable working with and communicating large amounts of data findings, experience establishing and tracking program metrics.
- Ability to work with a high degree of autonomy of discretion through ambiguous circumstances.
- Strong sense of accountability, sound personal judgment and global business acumen.
- Great organizational skills with exceptional follow through and attention to detail.
- Proven abilities to collaborate and maintain strong cross organizational partnerships.
- Demonstrated expertise in process management-Six Sigma/green belt certification
- Experience leading global or regional program initiatives and/or process improvement effort.

Job summary
Join Amazon's HR team and help make a difference for all Amazonians We are currently looking for Process Lead, Global Benefits to join our team.
Position Responsibilities
Project Management and Communications:

- Review and Audit reports related to Employee Stock Plan/Health/Pension benefits and ensure there are no discrepancies.
- Manage program stakeholders to ensure administration of the benefit program is operationalized
- Vendor Management - Work closely with the vendors and stakeholders to ensure updated data/reports is provided.
- Making sure all assigned processes are completed in time as per SLA.
- Participates in cross-functional process improvement initiatives.
- Identifies customer impacting issues, identifying and implementing solutions and process improvements to increase customer satisfaction.
- Creates standard operating procedures (SOPs), process maps, SIPOC
- Investigates discrepancies, finds and implements solutions.
- 4+ years of strong experience in managing Benefits Administration processes, preferably financial/equity compensation/reconciliation/payroll/benefits.
- Strong attention to detail and a high level of processing with utmost accuracy.
- Support team in various program management including transitions/s (including associated vendors) for the employee services;
- Look for systematic ways to use data to enhance associate experiences and vendor delivery of services to ensure consistency across the company.
- Make sure SOPs and all other documents are updated regularly as needed.
- Track and measure program performance and associate utilization - via regular analysis of key program metrics and benchmarking studies - to understand both industry trends as well as potential value-added changes that could be made to benefit offerings.
- Plan Administration and Compliance: Collaborate with internal Benefits Finance, Legal, and Global Compliance teams - and external vendors - to ensure programs are administered in compliance with Amazon’s legal and scope-of-work responsibilities.

Basic qualifications:

- Flexible and adaptable to support multiple geographies across different time zones.
- Bachelor’s degree in business, finance, HR or related field.
- 4+ years of experience in administration employee benefit plans, relocation and/or other employee services delivery, and/or financial services/audit industry experience.

Preferred qualifications:

- 4+ years of experience with benefits program development, equity compensation /reconciliation/payroll/benefits., administration and service delivery in a global organization.
- Deep knowledge of employee benefit plans including the associated complexities of plan administration, associated payroll processes including but not limited to general audit/reconciliation practices and principles regulatory requirements and program taxability.
- Experience integrating programs following acquisitions and mergers.
- Excellent written and verbal communications skills - ability to interface with all levels of

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