Enterprise Resilience Senior Analyst

hace 5 días

Heredia, Costa Rica Citi A tiempo completo

**Responsibilities**:

- The COB & CM Senior Analyst supports Citigroup's Continuity of Business (COB) organization within Global Operations & Technology Risk Management (OTRM).
- Produce requirements documentation in both written and diagrammatic form.
- Data analysis and Excel modeling skills.
- Business knowledge of documentation type and purpose.
- Ability to work on multiple projects simultaneously.
- Track record as a strong analyst - recognized as able to deliver work in pressured environments.
- Hands on approach and able to manage own work load whilst taking direction.
- Attention to detail and ability to discuss document and confirm process flows.
- Sufficiently experienced to provide feedback for areas of improvement and realign strategy accordingly.
- Collaborative approach, must be able to work closely with senior business sponsors and promote consensus decisions that are right for the organization.
- Flexibility and Autonomy are essential as some travel and out of hours work may be required.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.

**Qualifications**:

- 5-8 years Experience in Third Party/third party oversight, risk and relationship management.
- Advanced English level
- Experience of technology project management, Data modeling and workflow mapping.
- 2+ years experience working with internal/external audit/regulatory groups is preferred.

**Education**:

- Bachelor’s/University degree or equivalent experience

**_Responsibilities:_**
- _ The ER Senior Analyst supports Citigroup's Enterprise Resilience organization within Global Operations & Technology Risk Management (OTRM)._
- _ Has the ability to operate with a limited level of direct supervision_
- _ Lead project / task discussions, manage tasks and adherence to deliverable expectations using sound judgement and autonomy_
- _ Supports Sourcing, Third Party Management (Continuity Of Business Controls), and Business teams, providing feedback on the adequacy of Resilience requirements ( SDOA, SDOS, Third Party CoB Assessments)_
- _ Management / oversight of issues, corrective actions and risk exceptions, including escalation process and controls_
- _ Contribute to the development and enhancement of program activities and tools to support simplification and address emerging risk_
- _ Attention to detail; conduct data analytics and product MS Office output (decks, spreadsheets, reports)_
- _ Collaborative approach, must be able to work closely with senior business sponsors and promote consensus decisions that are right for the organization._
- _ Partners with business and technology teams, Third Party Management, Sector, Regional and Country CoB Teams to identify risks and align appropriate actions to mitigate Third Party CoB risk_
- _ Conduct Gap Analysis of assessments to determine impact of adverse events that may affect key Third Parties; track Gap Disposition to closure to ensure mitigation of all CoB gaps_

**_ Qualifications:_**
- _ Self-Starter / Excellent Work Ethic_
- _ Bilingual English and Spanish _(Advanced level)_
- _ Excellent Communication Skills / Organized / MS Office_
- _ Ability to manage projects, expectations and maintain key relationships; possess ability to multi task effectively_
- _ Familiarity with the emerging regulatory environment as it relates to Third Party Risk Management_
- _ Knowledge / participation in the implementation of IT projects, including the formulation of business requirements_
- _ Understanding of cloud / SaaS hosting providers and related technologies (Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc.)_
- _ Resiliency Knowledge preferred (Familiarity with operation resilience concepts including regulatory requirements)_

**_ Education:_**
- _ Bachelor’s/University_ degree finished_
- **Job Family Group**:
Corporate Services
- **Job Family**:
COB & Crisis Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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