Technical Specialist

hace 5 días

San José, Costa Rica Inviso A tiempo completo

**Technical Specialist - FTE**

The Technical Specialist role within Microsoft’s US Technology & Services Center fills a key function within the US Solution Assessment organization, engaging with Microsoft end-customers to guide and support use of primarily Microsoft first-party tools (such as Movere), empowering customers to better understand & manage their current infrastructures, unlocking their ability to optimize the current estate, and providing a common foundation of data to enable Microsoft, Partner, and Customer to collaborate in strategic cloud adoption planning.

Our Technical Specialists are the front line, engaging with customers, and as such communication skills and attention to detail are key. Successful applicants will demonstrate strong technical acumen, project management skills, and the ability to effectively communicate across multiple levels of a customer organization (from IT staff to project managers to business decision makers) as well as Microsoft’s internal teams. **Successful applicants will demonstrate a diversity of IT systems & admin knowledge enabling them to guide customers in the implementation of solutions such as Movere.**

Applicants must be eligible to onboard as a Microsoft vendor (v-dash) in a Managed Service (without 6-month break).

**Required experience**
- 1-2 years as a professional in an IT service/support role, with a desire to leverage those skills in an analytic capacity.
- Networking and Administration for Windows / Windows Server OS and Linux; PowerShell; Active Directory, DNS, DHCP; Virtualization Technologies (ex., VMware, Citrix, Hyper-V)
- Prior experience implementing and using administrative tools typo ServiceNow, SolarWinds, Cloudamize, Azure Migrate etc. will be a strong differentiator.
- Demonstrated ability to manage a queue of projects concurrently - project & time management, coordination, status updates, etc.
- **Full professional fluency in English, with the expectation that all role-related communications, whether verbal or written, will be in English.**

**Additional Desirable Experience**:

- Proficiency with the Microsoft Office suite, particularly Excel, and with use (not development) of Power BI
- Cloud Services: Familiarity with Microsoft Azure and/or Microsoft 365 products and services.
- Other Non-Microsoft Technologies: Oracle database, RHEL (or other Linux) administration.

This is an FTE Salaried role with Inviso. Individual and team growth through collaboration are cornerstones of Inviso’s culture, and members of our Microsoft Solutions Group work closely together to share knowledge, learn, mentor, and develop new & diverse skills.

**_ABOUT INVISO_**: Inviso is a premier consulting firm that delivers business solutions through Solution Assessment, Asset Management, Office 365 and Azure (Cloud), Modern App Dev and Business Intelligence, Staffing, and Marketing. We are an entrepreneurial, agile organization with a broad range of business experience and talents, and a laser focus on adding value to our customers. With headquarters in Bellevue, WA and additional locations around the world, we assist hundreds of customers across North America and beyond.

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