Professional Service Developer, Global Services

hace 1 semana


San José, Costa Rica Splunk A tiempo completo

A little about us. Splunk is the key to enterprise resilience for the 11,000+ organizations that use our Unified Security and Observability Platform. We regularly appear on a lot of “Best Places to Work” lists and we think it’s because we encourage our Splunkers to bring their whole, authentic selves. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Because when you feel free to be you, it makes it a lot easier for us to be us.

**Role**:
Are you passionate about groundbreaking technology and helping your customers and peers succeed? Would you like the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions all over the world? If you answered yes to these questions, then we have a home for you at Splunk

We are an engineering and product-focused company. Our engineers take a leading role in designing, architecting, building, and testing our product. Engineers at Splunk have a wide impact, from developing new capabilities like identity management to metrics ingestion and analysis to working with customers to see their work be used to solve real-world problems.

You will become part of a global Professional Services team that provides technical and thought leadership through focused solutions to the PS and Partner organizations globally. In this role you will be joining a team of Global Services Field Engineers. You will work directly with our Lead Developer on crafting and building new and innovative solutions. Finally, you will have the opportunity to work directly with our Product Management, Engineering, and Support teams, to share your knowledge and experiences to ultimately improve our business and drive an improved customer experience.

**Responsibilities**:

- Collaborate with individuals across the company from Product Management, Product Marketing, Professional Services, Sales, Sales Engineering, Technical Enablement, Customer Success Management, and Support.
- Help to define the roadmap for product solutions.
- Work closely as a team, as well as multi-functional collaboration across Splunk when necessary.
- Build new tools to support Professional Services consultants.
- Able to work on tight timelines, effective at communicating, and excited to work on a new groundbreaking team.
- Embrace continuous learning, maintain up-to-date knowledge of Splunk products, functional knowledge, and industry standard methodologies.

**Requirements**:

- 8 years experience (6 years with a tech related master’s degree)
- Deep knowledge of Python, knowledge of Ansible, JavaScript, Terraform and AWS services is a bonus.
- Experience with Docker, Kubernetes, GIT, and Splunk.
- Strong knowledge of Splunk administration and SPL.
- Organized with a healthy sense of urgency, able to set; communicate; and meet aggressive deadlines with competing priorities.
- Experience with both the Unix and Windows operating systems; comfortable on the command line interface.
- Preference for experience with at least two of the following cloud providers: AWS, Azure, GCP.
- Self-motivated and self-educating, always interested in keeping up with technology and improving oneself.
- Comfortable operating in a virtual office environment (hosting and participating in virtual collaborations, meetings, etc.).
- Occasional travel may be required.

**Education**:

- Bachelor’s degree in a related discipline required or substantial relevant on the job experience

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.



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