Endpoint Engineer I

hace 2 semanas

Heredia, Costa Rica SGF Global A tiempo completo

Job Title: Endpoint Services Engineer Principal

**Duties and Responsibilities**:

- Provide on-going operational support including operating systems releases, upgrades, service pack installations, bug fixes, security updates, and any system change activities.
- Performance monitoring, troubleshooting, and tuning for all end-user systems.
- Build new systems (laptop and desktop).
- Supporting Smartphones: configuration support, synchronization support.
- Serve as Tier 2 support to the help desk to resolve desktop system issues as reported by the end-users.
- Identify solutions for network security; provide Spyware, Adware and, virus protection.
- Ensure adequate customer follow up communications and timely issue status updates to customer and IT management.
- Create a formal mentorship with IT Desktop peer(s) to share lessons learned and IT knowledge.
- Network with cross-functional teams to leverage best practices.
- Assist customers with identifying and specifying hardware and software needs to address business requirements, aligning with IT standards where possible.
- Knowledge of server hardware, software installation and maintenance, in coordination with Corporate IT (e.g. SAN/NAS storage, Network).
- Knowledge of network implementation and maintenance, in coordination with Corporate IT (e.g. routers, switches, wireless).
- Identify current operational process inefficiencies and provide recommendations for improvement.

**Work Experience**:
General Requirements:

- IT experience. Minimum 5 years experiences supporting Microsoft systems (XP,W7), and Mac OS X. Must have demonstrated the ability to successfully work as part of a team.
- Must have experience with implementing and following departmental policies and procedures.
- Must have knowledge of Microsoft desktop operating systems and Mac operating systems.
- Must have knowledge of PC hardware architecture.
- Must have knowledge of desktop architecture build methodologies.
- Must have an understanding of other IT disciplines, (i.e., Telecom, Networking, Messaging, Server operations, etc.)
- Proven Customer Service skills.
- Excellent written and oral communication.
- Experience with VMware desktop products (Fusion, Player, Workstation etc.) would be a distinct advantage.
- ITIL foundation certification is a plus EDUCATION.
- Minimum 3-year degree in Computer Science or related field OR degree from Technical Trade School.

  • Endpoint Engineer

    hace 2 semanas

    Heredia, Costa Rica Object Technology Solution A tiempo completo

    **OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a EndPoint Engineer ENDPOINT ENGINEER (HEREDIA) **MAJOR RESPONSIBILITES**: - Have a continuous cross-team collaboration for gathering requirements, design and implement different network automation solutions - Seamlessly work with different automation tools and programming...

  • Endpoint Engineer V

    hace 7 días

    Heredia, Costa Rica SGF Global A tiempo completo

    **Job Name**: - Endpoint Engineer V (PRO) - VMWJP00015491**Job Type**: - Contract**Country**: - Costa Rica**City**: - Heredia**State**: - FL**Languages**: - English (Advanced 80%-100%)- Apply

  • Cyber Security Engineer

    hace 2 semanas

    Heredia, Costa Rica Equifax A tiempo completo

    **Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. **As a critical team member of the Equifax Cyber Countermeasures Team, you will drive our incident response and analytic capabilities,...

  • Engineer I, Supplier

    hace 2 semanas

    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Engineer I, Supplier**: - Remote Eligible: Hybrid- Onsite Location(s): Heredia, H, CR**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing...

  • Engineer I, Mfg Job

    hace 2 semanas

    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Engineer I, Mfg Job**: - Remote Eligible: Hybrid- Onsite Location(s): Heredia, CR**Additional Locations**: Costa Rica-Heredia **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and...

  • Software Engineer I

    hace 6 días

    Heredia, Costa Rica Boston Scientific Corporation A tiempo completo

    **Software Engineer I**: - Work mode: Onsite- Onsite Location(s): Heredia, H, CR**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and...

  • Senior Security Systems Engineer

    hace 4 días

    Centro Corporativo el Cafetal, Heredia, Heredia, Costa Rica Experian A tiempo completo

    Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...

  • Endpoint Engineer V

    hace 7 días

    Heredia, Costa Rica SGF Global A tiempo completo

    Provide in-person and virtual enablement on current and emerging solutions and services offerings for field and partner organizations - Develop solution labs and toolkits, best practices & architectural references for developing and deploying organization´s solutions - building product integrations to aid solution demonstration and selling - Develop and...

  • Azure Active Directory Engineer

    hace 2 semanas

    Heredia, Costa Rica SGF Global A tiempo completo

    **Azure Active Directory Engineer (Hybrid)** **Heredia, Costa Rica** SGF Global is looking for a Azure Active Directory Engineer, for IT enterprise in Heredia, Costa Rica. **Requirements**: - Bachelor’s degree in information technology, or a related field. Master’s degree preferred. - Relevant experience in an Engineering role. - Experience working...

  • Systems Security Engineer Lead

    hace 2 semanas

    Heredia, Costa Rica Experian A tiempo completo

    **Company Description** Experian is the leading global information services company. We help businesses provide great customer experiences by managing and analyzing data that will help them solve problems, drive better decisions and outcomes, and prevent fraud. We help millions of people better manage and improve their financial lives - gain access to...