IT Analyst
hace 1 semana
**Duties and Responsibilities**
- Support production environments with global monitoring, problem detection, and deterrence options
- Utilize Automic (UC4) Application to monitor and respond to events with scheduled UC4 processes
- Proactively drive down error rates by tracking, validating, & reviewing reports of metrics, activities, anomalies, and operational processes.
- Make recommendations and work closely with System Automation, Archive Operations, & Automic (UC4) teams for improving, reconfiguring, or enhancing monitoring systems, alerts, operation procedures, knowledge base, etc.
- Quickly identify performance issues or anomalies within a large Oracle Applications environment
- Provide continuous feedback to team leads for frequent anomalies &/or jobs having issues
- Interacts with customers & process owners to ensure they receive an exceptional level of service
- Continually remain aware of and alert on both planned & unplanned maintenance activities
- Able and willing to work with and through others in a global team & collaborative environment
- Participate in weekend and holiday system monitoring activities, as required
**Qualifications**
- Minimum 3 months of experience in NOC, Customer Service, Help/Service Desk, &/or IT Operations
- Minimum 3 months of experience in Oracle Applications EBS (technical or functional)
- Minimum 3 months of experience with SQL (PL/SQL a plus)
- Experience with the Software Development Life Cycle (SDLC) in Oracle technologies is a plus
- Experience with Automic (UC4), Oracle Concurrent Manager, or any Enterprise Scheduler is a plus
- Knowledge of Oracle 10g or 11g architecture is a plus
- EDUCATION _
- BS with a technical background (MIS, Computer Science, Engineering)
**Key Competencies**
- Strong presentation, communication, and facilitation skills (both oral and written)
- B2+ English
-
Senior IT Analyst
hace 2 semanas
San José, Costa Rica Hitachi Solutions A tiempo completoCompany Description About the Role Hitachi Solutions is looking for a Senior IT Analyst with strong analytical, organizational, and communication skills. Reporting to the Senior Manager of Information Systems, you will be part of the internal IT support and operations team in a Microsoft-centric environment, responsible for service desk support and daily...
-
IT Operations Analyst Position
hace 1 día
San José, Costa Rica EX Squared Outcoding A tiempo completo**Become an Outcoder as an IT Operations Analyst** We are looking for an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring the smooth operation and availability of our IT services, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team...
-
As400 IT Operations Analyst
hace 1 día
San José, Costa Rica EX2 Outcoding A tiempo completo**Become an Outcoder as an AS400 IT Operations Analyst** We seek an enthusiastic IT Operations Analyst to join our dynamic team at Outcoding. This role is critical to ensuring our IT services' smooth operation and availability, contributing directly to our mission of delivering high-quality software solutions. You will be part of a vibrant team working on...
-
IT Asset Analyst
hace 1 semana
San José, San José, Costa Rica LinkAmerica A tiempo completoLocation:Onsite (2 locations – split schedule)Work Schedule:Monday to Friday, 8 hours per day (standard business hours, typically 8:00 AM – 5:00 PM)Number of Positions:1Work Mode:Onsite Role OverviewWe are seeking an L1 IT Asset Junior Analyst with hands-on experience in IT asset inventory and service management processes. This role will support asset...
-
IT Grc Operations Analyst
hace 1 semana
San José, Costa Rica Precision Medicine Group A tiempo completoAre you an experienced IT Utility player who can work across different business and functional units supporting governance and risk? Are you a strong communicator who can lead audit responses to both internal and external stakeholders - ensuring security, risk and regulation policies are documented and explainable? Our Corporate IT team is hiring an IT...
-
IT Programmer/analyst Intern
hace 1 semana
San José, Costa Rica Qorvo A tiempo completo**IT Programmer/Analyst Intern**: - Experience Level: Internship- Job Type: Intern- Location: Costa Rica - San Jose, CR- Requisition ID: 4250**Summary**: The IT Programmer/Analyst Intern will have assigned action items selected from our Help Desk Support System and our Change Request System, accordingly with his/her skills, knowledge and reasonable...
-
Senior IT Analyst
hace 5 días
San José, Costa Rica Hitachi Solutions Ltd A tiempo completo**Company Description** Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain,...
-
Senior IT Analyst
hace 3 días
San José, Costa Rica Hitachi Solutions A tiempo completoCompany Description Hitachi Solutions is a global Microsoft solutions integrator passionate about developing and delivering industry-focused solutions that support our clients to deliver on their business transformation goals. Our industry focus, expertise, and intellectual property is what truly sets us apart. We have earned, and continue to maintain, a...
-
IT Business Analyst
hace 1 semana
San José, Costa Rica Object Technology Solution A tiempo completo**OTSI** **Object Technology Solutions, Inc**) has an immediate opening for a IT Business Analyst. **IT BUSINESS ANALYST (CHILE/COLOMBIA/MEXICO)** The IT Business Analyst (Logistics) will focus on gathering and interpreting data, gathering, and documenting business requirements, defining and documenting processes (process flows/swim lanes), and...
-
IT Finance Systems Analyst
hace 3 días
San José, Costa Rica Intel A tiempo completoIn our IT Financial Planning and Analysis organization, we have an opportunity for you to drive hands-on improvement in Intel's financial forecasting and reporting. Finance and IT are on a journey to improve Intel's financial planning, forecasting and analytical processes. This IT Systems Analyst role is specifically tasked with both operating and improving...