Dispute Resolution Analyst I
hace 2 semanas
At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.
This position will perform and end-to-end billing process root cause analysis on claims submitted (mainly by Collections Team) to identify and implement either an immediate or long-term solution on existing and potential issues that impact invoicing accuracy. This person will process both credits and rebills to amend incorrect invoices generated when disputes are deemed valid. Otherwise, will provide feedback and supporting documentation to corresponding Collector / Sales justifying reason why no correction can be produced.
Outcome of this position will serve as an instrument for Management’s decision making to enhance current processes and/or fix any system issue
KEY RESPONSIBILITIES
- Work dispute cases daily and respond within SLAs
- Respond to requests and maintain open communication between team and other departments
- Contact either internal or external parties (Sales, Billing, Supplier, FBO, etc) when required to enable dispute resolution.
- Maintain up to date disputes follow up comments in designated software (i.e. Macro)
- Proactively monitor dispute patterns and notify Management of any alert
- Prepare, review and organize paperwork for disputes resolved
**REQUIREMENTS**:
- BS or BA in business Administration, Finance, Accountant, or related discipline.
- Advanced English (B2+)
- 1 years’ experience in finance, customer services or administration.
- Microsoft Excel knowledge: pivot tables, formulas, etc.
- Microsoft Outlook knowledge.
-
Dispute Resolution Analyst I
hace 5 días
San José, Costa Rica World Fuel Services A tiempo completoAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
OTC Senior Dispute Analyst
hace 2 semanas
San José, Costa Rica Bacardi A tiempo completoYOUR OPPORTUNITYThe Order to Cash Senior Dispute Analyst, reports directly to the OTC Team Lead in support of its mission to leverage resources on a global scale using shared services to reduce costs, maintain or increase customer service, and build new capabilities. Responsibilities include the delivery of best-in-class OTC processes in accordance with...
-
Dispute Operation Manager
hace 7 días
San José, Costa Rica Binance A tiempo completoBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
-
Dispute Operation Manager
hace 5 días
San José, Costa Rica Humanity A tiempo completoCompany Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Ethnic Minority, and the Previously Incarcerated. If you identify with any of the following...
-
Billing Analyst
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoThe Billing Analyst Junior will join the C2O team to ensure the financial accuracy of contract fulfillment. Key responsibilities include meticulously reviewing contract terms and financial data, maintaining precise records, and generating financial reports. The role also involves assisting in the resolution of discrepancies related to customer contracts,...
-
Financial Analyst I
hace 3 días
San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoProficient English language oral and written skills - Any graduate/ PG with specialization in finance/accounting required - Fluency in Microsoft Excel is a must; SQL, Microsoft Access, Oracle Financials and Cognos is a plus - 4+ years of relevant finance experience - Advanced analytical skills and an ability to work independently in a fast-paced and rapidly...
-
Accountant I
hace 2 días
San José, Costa Rica TE Connectivity A tiempo completoDevelops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency **What your background should...
-
Order to Cash Jr Analyst
hace 2 semanas
San José, Costa Rica Pfizer A tiempo completoWhy Patients Need You How You Will Achieve It These responsibilities include but are not limited to the following: - Proactively analyze AR falling due and delinquent account balances to ensure timely collection of 3rd party receivables.- - Coordinate customer account resolution with internal parties and execute on agreed collection strategies.- Refund...
-
Accounts Receivable Analyst
hace 1 semana
San José, Costa Rica Lonza A tiempo completoCosta Rica, San JoseToday, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas,...
-
Billing Analyst
hace 5 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoThe Billing Analyst Junior will join the C2O team to ensure the financial accuracy of contract fulfillment. Key responsibilities include meticulously reviewing contract terms and financial data, maintaining precise records, and generating financial reports. The role also involves assisting in the resolution of discrepancies related to customer contracts,...