Business Analyst

hace 2 semanas


San Francisco, Heredia, Costa Rica 11274 Citi Business Services Costa Rica, SRL A tiempo completo
Job Summary

The KYC Operations Analyst is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in coordination with the Compliance and Control team.

Key Responsibilities
  • Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence, and approval of the electronic Know Your Client (KYC) record and supporting appendices.
  • Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.).
  • Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor.
  • Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy.
  • Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards.
  • Maintain BSU tool.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency.
Qualifications
  • Previous relevant experience preferred.
  • Previous customer service experience.
  • 90% English required.
Education
  • Bachelor's degree/University degree or equivalent experience.

Consistently demonstrates clear and concise written and verbal communication skills both in English (written and verbally - Daily calls with clients) and Spanish. Strong analytical skills, intellectual curiosity. Ability to partner with senior stakeholders across businesses and geographies.


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