Facilities Management Operations Expert

hace 6 días


San Francisco, Heredia, Costa Rica Amentum A tiempo completo

About the Role

Amentum is seeking a highly skilled Service Quality Specialist to join our Commercial Operations and Maintenance Team. The successful candidate will be responsible for implementing and maintaining ISO 9001/ISO 45001 registered systems related to quality and safety in a facilities services environment.

The Service Quality Specialist will perform duties related to technical services, including plumbing, HVAC, electrical, and janitorial services. Additionally, the role will involve audits and inspections of services provided at client locations to ensure compliance with Amentum, client, and contractual requirements.

Key Responsibilities

  • Develop and implement quality management systems to ensure compliance with regulatory requirements
  • Conduct regular audits and inspections to identify areas for improvement
  • Provide training and support to employees on quality procedures and protocols
  • Develop and implement corrective action plans to address identified issues
  • Monitor and report on key performance indicators to measure quality performance
  • Collaborate with cross-functional teams to achieve quality goals and objectives
  • Analyze data and provide recommendations to improve quality processes

Requirements

  • Bachelor's degree in Business, Engineering, Accounting, or related field
  • Minimum five years of experience in quality assurance and related areas
  • Proficient in Microsoft Office Suite software
  • Excellent written communication skills
  • Keen observation skills and attention to detail
  • Reporting and record-keeping skills
  • Demonstrated ability to obtain certifications required for position
  • Ability to use Maximo and other automated distribution systems


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