Program Governance Specialist

hace 2 semanas


San Francisco, Heredia, Costa Rica Citi A tiempo completo
About the Role

The TPU Program Governance Senior Lead will be accountable for executing and overseeing various global operations within the Third Party Utility (TPU). This includes process management, risk mitigation, and stakeholder engagement. Strong leadership skills, excellent communication abilities, and a solid understanding of operational risk management principles are essential for this role.

Responsibilities
  1. Execute and oversee the TPU's Global Operations of Mexico Outsourcing Law process
  2. Lead the ASK TPU Helpline team in supporting TPM stakeholders with navigating program requirements and ensuring robust stakeholder satisfaction
  3. Develop and implement TPU's TPM training strategy for new program requirements and control assessments globally
  4. Serve as the lead Business Advocate for Latam/Mexico TPM stakeholders, promoting best practices globally and increasing stakeholder satisfaction
Requirements

To be considered for this role, applicants should possess:

  • At least 10+ years of experience in risk management and/or audit and control activities in the financial services industry
  • Excellent communication skills and fluency in English, both oral and written
  • Strong leadership skills with ability to engage and collaborate across geographic locations
Benefits

Citi provides a comprehensive compensation package, extensive benefits, and opportunities for career advancement and professional growth.



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