Operational Trainer

hace 3 días


San José, San José, Costa Rica Spark A tiempo completo

**About the Role**:

This position is responsible for championing the UDesign Coordination trainings, continuous education, new software, and any other training needed. Additionally, this role involves the continuous improvement of the department.

The ideal candidate must be able to work under minimal supervision in a performance-oriented, fast-paced environment. They will lead by example, motivate staff, and maintain individual and group discipline.

Main Responsibilities:

  • First line of contact/resolution of trainer complaints and issues and escalate as needed.
  • Prepare and plan UDesign Trainings to different production groups as directed.
  • Coordinate with the production department the training of designers according to the process they perform so that they are certified in all products offered by the company.
  • Ensure necessary training is provided when new procedures and processes are approved.
  • Suggest and implement process and training improvements.

Requirements:

  • High School diploma or equivalent formal education.
  • 5+ years' experience in a production environment, leading and motivating teams of skilled and semi-skilled associates.
  • Bilingual English/Spanish.
  • Must have the ability to communicate effectively in oral and written form with all levels of the organization.

About Spark:

Spark is a global leader in dental care solutions, united by a shared purpose: to partner with professionals to improve lives. We help our customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services.



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