Applications Systems Expert

hace 3 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo

Job Overview


We are seeking a skilled and experienced Applications Support Analyst to join our Technology team at Citi. As an Applications Support Analyst, you will be responsible for ensuring the smooth operation of our systems and applications, and will work closely with cross-functional teams to identify and resolve technical issues.



Key Responsibilities

  • Monitoring and analyzing system logs to identify potential issues and troubleshoot problems
  • Developing and implementing fixes or enhancements to existing systems and applications
  • Collaborating with development and production support teams to ensure seamless integration and deployment of new changes
  • Participating in validation and testing activities to ensure quality and accuracy of new releases
  • Analyzing data and making recommendations for process improvements
  • Developing and maintaining documentation for technical processes and procedures


Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field
  • At least 1 year of experience in applications support, incident management, problem management, or change management
  • Knowledge of Unix and SQL commands, including ability to read and monitor logs through command line
  • Strong analytical and troubleshooting skills
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet deadlines
  • Familiarity with Linux infrastructure, Oracle SQL, and MS SQL Server
  • Good technical skills in Java, JSON, XML, and Python


Citigroup is an Equal Opportunity Employer

Citigroup is committed to diversity and inclusion. We are an equal opportunity employer and welcome applications from all qualified candidates.



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