Chief Operations Officer

hace 1 día


San José, San José, Costa Rica Zscaler A tiempo completo

Company Overview

Zscaler is a leading software-as-a-service security platform that protects thousands of enterprise customers worldwide. With 15 years of experience in developing, operating, and scaling cloud technologies, we have established ourselves as a trusted partner for businesses seeking to enhance their cybersecurity.

Salary and Benefits

We offer competitive salaries and benefits packages, including equity opportunities, to our employees. Our compensation structure is benchmarked against industry standards, ensuring that our team members are fairly rewarded for their skills and contributions.

Job Description

We are seeking an experienced Chief Operations Officer - Business Transformation to join our team. As a key member of our organization, you will be responsible for partnering with our IT department to automate processes and implement best-in-class technology solutions.

Your primary objective will be to collaborate with our IT team to define an automation roadmap for delivering a world-class employee experience. This will involve leading a program to transform critical HR services, designing and operating change management and communications of process changes, systems upgrades, and enhancements.

You will also be responsible for partnering with IT to design and operate a business process configuration operating model, maximizing speed and quality delivery for recurring business needs. Additionally, you will develop and manage service analytics, providing intelligence to our People Team stakeholders to generate unique ideas for program improvements.

Required Skills and Qualifications

To succeed in this role, you must possess a minimum of 5 years of experience in HR systems and operations, with a proven track record of leading time, payroll, and benefits projects. You should be fluent in both technology and business processes, able to design optimal service delivery through technology and operations.

Able to work in a fast-paced environment, adapting to shifting priorities, you should also have exceptional communication instincts and practices that keep stakeholders informed and included. Strong quantitative and qualitative analytical skills are essential for grasping complexities and perceiving relationships among problems and issues.

Benefits

We offer a fun, passionate, and collaborative workplace, where you will have the opportunity to work on cutting-edge technologies and architectures. Our salary and benefits packages are designed to attract and retain top talent, and we celebrate diversity and inclusion in all aspects of our organization.

What We Offer

At Zscaler, we pride ourselves on being an equal opportunity and affirmative action employer. We value innovation, agility, and customer-centricity, and we are committed to creating an inclusive environment for all employees. If you share our values and are looking for a challenging and rewarding career opportunity, we would love to talk to you about joining our team.


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