Airport Operations Expert

hace 6 días


San José, San José, Costa Rica American Airlines A tiempo completo
About the Role
At American Airlines, we're seeking a highly skilled Airport Operations Expert to join our team. As an Airport Operations Expert, you will be responsible for ensuring the smooth operation of airport check-in and gate areas. This includes providing exceptional customer service to passengers, processing reservations, issuing tickets, and handling baggage checks.

Responsibilities
- Provide assistance to passengers as requested or required
- Process reservations, issue tickets, and provide required check-in processes
- Check baggage and inform passengers of excess baggage charges in accordance with tariff rules
- Able to lift and carry bags and boxes weighing up to 70 lbs
- Ability to stand for prolonged periods of time

Requirements
- High school diploma
- Working knowledge of Sabre
- Excellent customer service, communication, and organizational skills
- Proactive team player
- Ability to work under pressure
- Fluent English language skills

What You'll Get
As an Airport Operations Expert at American Airlines, you will enjoy a range of benefits including travel perks, health benefits, and additional benefits such as our Employee Assistance Program and discounts on hotels, cars, cruises, and more.

About Us
At American Airlines, we pride ourselves on being a diverse and inclusive workplace. We are committed to creating a work environment that is welcoming and respectful to all employees and customers. Our Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment.

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