Compliance Operations Director

hace 4 días


San Francisco, Heredia, Costa Rica Citi A tiempo completo
About the Role

This role is responsible for managing and leading KYC operations, providing full leadership and direction to a team of employees to ensure effective AML monitoring, governance, oversight and regulatory reporting services.

Main Responsibilities:

  1. Execute processes in accordance with Citi compliance policies and oversee the KYC control environment
  2. Manage program implementation and maintenance of existing BAU/Refresh process
  3. Develop and maintain team members' skills and knowledge
  4. Collaborate with Compliance department and senior management within business units
  5. Improve client onboarding experience through process enhancements
  6. Provide MIS reporting to senior management and track progress against targets
  7. Daily review of account refresh activity to ensure regulatory requirements are met

Requirements:

  • 5-8 years of KYC experience required
  • KPI and metrics monitoring experience needed
  • Access experience preferred

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