Global Human Resources Operations Specialist

hace 6 días


San José, San José, Costa Rica Pfizer A tiempo completo

About Pfizer

Pfizer is a global leader in the pharmaceutical industry. We are committed to creating innovative medicines that improve lives.

About the Role

This role supports the Core HR Services FUSE team in implementing process changes across various FUSE products to ensure a seamless Colleague experience. Key responsibilities include:

  • Backing up CHRS on Fuse Agile Squads
  • Assisting with gathering requirements and submitting requests via Squad/PMO
  • Supporting testing of submitted requirements
  • Backing up CHRS for Fuse release governance PMOs
  • Completing CHRS impact assessments for Fuse releases and assisting with activities required for implementation
  • Partnering with necessary collaborators for communications and training related to Fuse
  • Completing BAU processes for the Core Services team to use Fuse
  • Partnering with CHRS peers on reporting needs from Fuse
  • Partnering with CHRS peers on optimization efforts solvable using Fuse

Requirements

To succeed in this role, you must have:

  • A minimum of 2 years' experience in a HR shared service center/HR Operations environment
  • Experience supporting continuous improvement activities initiatives
  • Bachelor's degree in Business Administration, Human Resources, or a related field
  • Proficient in English spoken and written

Preferred Qualifications

Experience with case management tools is an advantage.



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