Hospitality Experience Coordinator

hace 6 días


San José, San José, Costa Rica Selina A tiempo completo

**About Selina**

Selina is a leading lifestyle hospitality brand that inspires authentic and meaningful connections. Our mission is to celebrate the nomadic lifestyle, experience our planet's most beautiful places, build community, engage with locals and fellow travelers, work and enjoy new adventures.

We have an internal ecosystem consisting of various departments such as Hospitality, Food & Beverage, Tours, Wellness, Education, Construction, Real Estate, CoWorking, Art & Design, Community Outreach, Education, Surf, Sales, Marketing, and Technology.

In this dynamic environment, every challenge is a wave desiring to be ridden, and our team is always ready to take them and succeed. We believe that the best surfer out there is the one having the most fun.

Job Description: CoWork Sales Coordinator

This role actively participates in the process of reservation management, customer service, event planning, and community-building strategy. You will directly assist the CoWork Director overseeing 10 different locations in Costa Rica and report directly to Global management.

Responsibilities:

  • Sales and Customer Service: Manage reservations and inquiries from multiple channels, ensuring friendly and outstanding customer service.
  • Assist Clients and Organizations: Assist clients and organizations with special requests such as event inquiries, b2b negotiations, collaborations & more.
  • Events and Community: Directs and executes different events that will help build a sense of community amongst the digital nomads and coworkers.
  • Project Collaboration: Collaborates in the coordination and execution of projects of the physical & equipment, operations, community, and commercial aspects of the Selina CoWork country strategy.

Requirements:

  • Transform Customer Needs: Understand and transform customer needs into opportunities.
  • Communication Skills: Excellent oral and written communication skills.
  • Organization Skills: Strong organizational skills with the ability to prioritize and manage projects in a timely and thorough manner.
  • Language Skills: Fluent in English and Spanish.
  • Interpersonal Skills: Strong interpersonal skills with the ability to establish and maintain effective working relationships with staff, management, and external stakeholders.

Benefits:

  • Free Access to CoWork Spaces: Full free access to the Selina CoWork spaces.
  • Birthday Off: Your birthday is time off.
  • Cultural Events and Wellness Activities: Cultural events and Wellness activities at Locations.
  • Voluntary Activities: Voluntary Activities - Selina Gives Back.
  • Training Sessions: Training Sessions 24/7.
  • No Dress Code: No Dress Code & Pet Friendly.
  • Selina Experience: 30% OFF Accommodation, 25% OFF Friends and Family, 20% OFF F&B and Retail, 3 Free Days Accommodation (Dorms) in any Selina, Certificate of completion.


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