Remote Infrastructure Specialist
hace 3 días
The ideal candidate will have a strong understanding of Linux and UNIX operating systems, including configuration, troubleshooting, and maintenance. You will also possess excellent communication and interpersonal skills, with the ability to work independently and collaboratively as part of a team. If you are passionate about delivering exceptional customer experiences and want to be part of a dynamic and innovative organization, this could be the perfect opportunity for you.
In this role, you will be responsible for providing technical support to clients via phone, email, or web chat. You will troubleshoot complex technical issues related to Linux and UNIX systems administration and collaborate with cross-functional teams to resolve technical issues and improve support processes. You will also stay up-to-date with the latest developments in the field of Linux and UNIX systems administration and develop and maintain knowledge base articles to assist colleagues in resolving common technical issues.
IBM offers a comprehensive benefits package designed to support your physical, emotional, and financial well-being. This includes medical, dental, and vision insurance, paid time off, retirement savings plan, and opportunities for career development and growth. Join us and become part of a team that is shaping the future of technology and driving business success.
As a Remote Technical Support Engineer, you will work from home and enjoy a flexible schedule. You will be required to work during North America working hours, including weekends on-call coverage. This is a fantastic opportunity to work remotely while still being part of a dynamic and innovative organization. Don't miss out – apply today
The successful candidate will have a bachelor's degree in Computer Science, Information Technology, or related field, as well as at least 2 years of experience in Linux and UNIX systems administration. They will possess strong understanding of Linux and UNIX operating systems, including configuration, troubleshooting, and maintenance, as well as excellent communication and interpersonal skills. Fluency in English (verbal and written) is also essential.
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