Communications and Change Management Specialist

hace 5 días


San Francisco, Heredia, Costa Rica Experian A tiempo completo

Experian is a leading global information services company that empowers consumers and our clients to manage their data with confidence. We're looking for a skilled Communications, Change Management & Analytics expert to join our Global Talent Acquisition function. In this role, you'll develop and execute our TA communications approach and plan, localize and cascade communications, and analyze stakeholder groups and their preferred communication channels.

As a member of our team, you'll have the opportunity to work with a variety of stakeholders, including Regional TA Leaders, to ensure they receive effective communications and training support. You'll also provide data, analytics, and reporting on TA performance, which will help TA leadership constantly improve.

Responsibilities:
  • Develop and execute TA communications approach and plan
  • Localize and cascade communications
  • Analyze stakeholder groups and their preferred communication channels
  • Define communications governance and comms review process
  • Execute change management routines
  • Provide data, analytics, and reporting on TA performance

Requirements include 2+ years of communications or TA operations experience, strong expertise in TA process and systems, and advanced knowledge of reporting analytics, automation, and quality tools. Strong interpersonal skills, public speaking, and presentation skills are also essential.

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