Senior Training and Quality Assurance Specialist

hace 1 mes


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

Company Overview

We are Equifax, a leading provider of information solutions and services. Our mission is to empower businesses and individuals with the insights they need to make informed decisions.

Job Description

As a Senior Training and Quality Assurance Specialist, you will play a critical role in ensuring that our team members have the skills and knowledge needed to deliver exceptional service to our customers. Your primary responsibility will be to design and deliver training programs that meet the needs of our business, while also maintaining high standards of quality assurance.

Required Skills and Qualifications

To be successful in this role, you will need:

  • At least 2 years of experience in training and development, preferably in a customer-facing industry
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
  • Familiarity with adult learning principles and methodologies

Benefits

We offer a competitive salary and benefits package, including:

  • A base salary range of $65,000 - $85,000 per year, depending on experience
  • A comprehensive health and wellness program
  • A generous retirement plan
  • Tuition reimbursement and professional development opportunities

Others

In addition to your regular responsibilities, you may also have the opportunity to contribute to special projects and initiatives that align with the company's strategic objectives.



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