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Business Analyst II

hace 2 meses


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Description

Role Overview

We are seeking a highly skilled Business Analyst II to join our team in Costa Rica. As a key member of our organization, you will play a critical role in driving business growth and delivering exceptional results.

Key Responsibilities

  • Lead technical BA projects, collaborating with cross-functional teams to design and implement end-to-end workflows.
  • Develop and maintain detailed business and systems analysis, documenting functional and non-functional requirements in Jira/Confluence.
  • Work closely with Product Managers/Owners and Delivery Managers to prioritize product backlog items and identify critical components for Minimum Viable Products.
  • Ensure seamless handovers of product and project documentation to Operations and support service acceptance activities.
  • Engage with stakeholders to gather business requirements, translating them into epics and stories on the product backlog.
  • Adhere to company and regulatory policies, ensuring secure handling of information at all times.

Requirements

  • Proven experience in leading real-time client project overviews and demo training.
  • Ability to work independently and as part of a team, taking the initiative where necessary.
  • Strong analytical mindset and problem-solving skills.
  • Excellent communication and influence skills to shape outcomes across distributed groups.
  • Organized and able to manage priorities in line with deadlines and time pressures.

What We Offer

Experian is proud to offer a range of benefits, including medical, life, and dental insurance, Asociación Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

About Experian

We celebrate our people's uniqueness and take our people agenda seriously. Our culture and people are key differentiators, with a strong focus on DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering, and more.

Equal Opportunities

Experian is an Equal Opportunity and Affirmative Action employer, committed to innovation and diversity. Everyone can succeed at Experian, bringing their whole self to work, irrespective of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have a disability or special need, please let us know at the earliest opportunity.