Data Informatics Analyst – Cloud Analytics
hace 4 semanas
Join ServiceNow as a Data Informatics Analyst – Cloud Analytics and be part of our Cloud Capacity Analytics team. In this role, you will focus on capacity demand and supply planning, forecasting, and cost measurement for global infrastructure and cloud operations.
Key Responsibilities:- Define Critical KPIs and Dashboards: Build core operational dashboards to help teams drive operational rigor and manage performance across infrastructure operations.
- Conduct Analysis: Analyze public cloud and on-premises usage, expenditures, and cost drivers to identify opportunities for cost optimization.
- Customer Usage Analysis: Analyze customer cloud usage patterns to understand resource allocation, utilization, and their impact on costs.
- Cost Reporting: Generate regular cost reports and dashboards to communicate cost insights to management and project teams.
- Optimization Recommendations: Provide recommendations for optimizing cloud spending, including rightsizing resources, reserved instances, and identifying cost-saving opportunities.
- Execute Analytics Projects: Extract, manage, and analyze data from multiple applications, ensuring deadlines are met and driving data-driven decision making.
- 2+ years of working experience as an analyst with 1+ of those years in designing and development data visualization and executive level dashboards.
- Bachelor's degree in finance, Business, Computer Science, or a related field.
- Understanding of cloud infrastructure and cloud cost management tools.
- Familiarity with financial analysis, budgeting, or forecasting.
- Strong communication and interpersonal skills to collaborate with teams and share cost insights.
- Knowledge of SQL, Python, or R.
- Experience with Tableau, Power BI, or similar analytics tools.
We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
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