Identity Management Expert
hace 2 días
Overview:
We're seeking a talented Identity Management Expert to join our Azure Platform Technical Support team at Tek Experts. In this role, you'll be responsible for providing expert technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.
Your Key Responsibilities:
- Collaborate with colleagues to identify and resolve complex technical problems.
- Develop and maintain accurate documentation for all cases, including queries, process steps, and resolutions.
- Lead junior support engineers through training and mentorship programs.
Requirements:
To succeed in this role, you should have:
- Extensive experience in technical support, preferably in identity management.
- Expert-level knowledge of Azure cloud infrastructure and Microsoft products.
- Excellent communication and problem-solving skills.
What We Offer:
This role offers the opportunity to work with industry-leading technology, develop your skills and expertise, and contribute to the success of our clients.
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