Customer Liaison Specialist
hace 7 días
**Company Overview**
At Teleperformance Costa Rica, we strive to deliver exceptional customer experiences. As a key member of our team, you will play a vital role in achieving this goal by providing top-notch technical support and information about our internet services.
**About the Position**
This full-time, permanent position requires an individual with excellent communication skills, attention to detail, and problem-solving abilities. If you are passionate about delivering exceptional customer service, we encourage you to apply.
**Responsibilities and Requirements**
- Provide accurate information about our internet services and technical support.
- Develop strong relationships with customer accounts through effective communication.
- Collaborate with colleagues to resolve customer issues efficiently.
**Language Proficiency**
- English language proficiency at B2 level (85% or higher) is mandatory for this role.
-
Sr. Customer Service Specialist
hace 4 semanas
Alajuela, Alajuela, Costa Rica Riverpoint Medical Llc A tiempo completoRiverpoint Medical is looking to hire a **Senior Customer Solutions Specialist.** At Riverpoint you will be part of the process that brings great technology and manufacturing to the Medical, Dental and Veterinary markets.We specialize in the design and manufacturing of premium medical devices.Our ingenuity can be found in our suture technologies, sports...
-
Customer Support Specialist I-
hace 4 semanas
Alajuela, Alajuela, Costa Rica Solventum A tiempo completo**Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...
-
Bilingual Customer Support Specialist I-
hace 3 semanas
Alajuela, Alajuela, Costa Rica Solventum A tiempo completo**Job Description**:Customer Support Specialist I-Solventum3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives.As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and...
-
Escalation Specialist
hace 4 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're looking for a customer-oriented Escalation Specialist (Portuguese & English) to support our clients with excellent customer service while managing high-severity issues.You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure.In this role, you'll act as liaison...
-
Customer Service Resolution Specialist
hace 6 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completoJob OverviewAt 3M, we strive to be a place where curious and creative individuals can thrive. This role offers an exciting opportunity to join our team of innovative professionals and make a meaningful impact.About the RoleWe are seeking a highly skilled Customer Service Resolution Specialist to join our CIR team. As a key member of our team, you will play a...
-
Escalation Specialist
hace 4 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're looking for a customer-oriented Escalation Specialist (Portuguese & English) to support our clients with excellent customer service while managing high-severity issues.You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure.In this role, you'll act as liaison...
-
Customer Service Representative
hace 4 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Description**:- Collaborate with Innovative 3Mers Around the World- Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you.With a diversity of people, global locations, technologies...
-
Customer Service Advisor
hace 4 semanas
Alajuela, Alajuela, Costa Rica Tek Experts A tiempo completoOverview:We're looking for a customer-oriented Customer Service Advisor (Escalations) to support our clients with excellent customer service while managing high-severity issues.You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure.In this role, you'll act as liaison between...
-
Customer Relationship Manager Us Latam
hace 7 días
Alajuela, Alajuela, Costa Rica Emerson A tiempo completoAbout the Role: As a Channel Support Analyst, you will initiate, build, and maintain relationships with channel partners by delivering tailored product solutions and services. You will serve as a liaison between Channel partners and Sales Managers, ensuring seamless communication and collaboration.
-
Global Customer Service Analyst
hace 3 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Description**:Job summary:The person hired for the position of Global Customer Service Analyst will focus on delivering high quality service and results within our Customer Service Organization by providing white glove service for our customers through timely and accurate order management processing, education and problem solving.This person will need...
-
Customer Success Renewal Specialist
hace 4 semanas
Alajuela, Alajuela, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a **Customer Success Manager** to manage a set of assigned accounts to help promote a high level of customer satisfaction, successful product use, and customer retention.You will be the primary contact for important customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted...
-
Hotel Guest Environment Specialist
hace 7 días
Alajuela, Alajuela, Costa Rica Marriott International, Inc A tiempo completoWe are seeking a Hotel Guest Environment Specialist to join our team at Marriott International, Inc. As a Guest Environment Specialist, you will play a crucial role in ensuring that our hotel's public spaces and guest rooms are clean, safe, and welcoming for our guests.Your responsibilities will include:Maintaining the cleanliness and organization of public...
-
Complaints Resolution Specialist
hace 7 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Overview:**We are seeking a skilled and detail-oriented Complaints Resolution Specialist to join our team. As an AR Complaints & Returns Resolution Representative, you will play a key role in understanding business processes and procedures, turning data into useful and actionable information that resolves customer issues in a timely manner.The Impact...
-
Collection Specialist
hace 3 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Description**:PRIMARY RESPONSIBILITYCollects and resolves customer accounts receivable in assigned area.Maintains control over past due accounts receivable.Advise customers of the terms and conditions of their accounts as well as the ramifications of delinquency.Management of customers credit limits and credit holds.Develops and maintains positive...
-
Collection Specialist
hace 3 semanas
Alajuela, Alajuela, Costa Rica 3M A tiempo completo**Job Description**:PRIMARY RESPONSIBILITYCollects and resolves customer accounts receivable in assigned area.Maintains control over past due accounts receivable.Advise customers of the terms and conditions of their accounts as well as the ramifications of delinquency.Management of customers credit limits and credit holds.Develops and maintains positive...
-
Comunication Specialist
hace 4 semanas
Alajuela, Alajuela, Costa Rica Philips A tiempo completoJob Title Comunication Specialist**Job Description**:Communication SpecialistSupport the internal communication strategy.**Your role**:Coordinate the communication operative team, implement quality control techniques, provide creative advice in communication processes, lead internal projects, coordinate activities related with the Communication Commission...
-
Customer Relationship Management Specialist
hace 7 días
Alajuela, Alajuela, Costa Rica 3M A tiempo completoJob DescriptionThe primary goal of this position is to serve as the first point of contact for businesses and CO users in managing business relationships, data, and associated information through our CRM tool. The CRM Analyst plays a vital role in delivering high-quality service by receiving, evaluating, processing, and closing support cases...
-
Risk Prevention Specialist
hace 6 días
Alajuela, Alajuela, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAt Amzn Support Srvcs Costa Rica, we are seeking a highly skilled Risk Prevention Specialist to join our team. This role is responsible for investigating suspicious merchant activity and behavior that could pose a risk to Amazon, our buyers, or merchants.The ideal candidate will have experience in the internet space and be capable of succeeding in a...
-
Cr Customer Service Agent
hace 4 semanas
Alajuela, Alajuela, Costa Rica Smiledirectclub A tiempo completo**Job Type**: Full-Time Overview:We're SmileDirectClub, and we believe everyone deserves a smile they'll love.We also believe that you deserve a job you'll love.Good thing you found us, and we found you.At SmileDirectClub, we're all about empowering transformation.We want people to become more confident in how they look, how they feel, and how they think.So...
-
Customer Experience Supervisor, Managed Parking And
hace 4 semanas
Alajuela, Alajuela, Costa Rica Jll A tiempo completoJLL supports the Whole You, personally and professionally.The Customer Experience Supervisor will be responsible for developing and managing a best-in-class, employee-facing communications and customer service program for a large corporate client.This role involves overseeing the customer service teams for both managed parking and shuttle services, ensuring...