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Cloud Security Engineer
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Job Summary
We're seeking a skilled Technical Support Engineer to join our Microsoft Intune team. As a member of this team, you will provide reactive support for mobile device management cases in the Azure cloud environment.
This is an excellent opportunity to work with a dynamic team, collaborate with colleagues, and develop your technical skills. If you're passionate about problem-solving, continuous learning, and delivering exceptional customer service, we encourage you to apply.
Key Responsibilities
- Deploy internal configurations and policies that rule how mobile devices interact with different Azure and operating system services.
- Collaborate with teammates and perform individual research to deliver policies that request internal configuration within a device or are specified in the backend of a service.
- Provide technical guidance across teams by identifying areas requiring expertise on different modules of a solution to resolve cases.
Requirements
To be considered for this role, you must have:
- An English level of at least 85%.
- A high school diploma.
- Technical Support experience.
- Troubleshooting skills for Windows, Android, and iOS.
- Basic knowledge of network fundamentals.
- Knowledge in Cloud and Active Directory.
