Senior Quality Assurance Manager for Localization
hace 19 horas
We are seeking an experienced Process Improvement Lead to join our team and contribute to the success of Digi-Flex Operations. As a key member of our team, you will be responsible for driving process excellence, improving quality of processes, and making judgment-based decisions by following a standard operating procedure. This is a challenging and rewarding role that requires strong analytical skills, leadership ability, and excellent communication skills. You will be working closely with different stakeholders, including team members, to ensure the delivery of high-quality results. If you have a passion for process improvement, are a natural problem-solver, and are looking for a new challenge, we encourage you to apply for this role.
Main Responsibilities
- Localizing SDH/Subtitles and metadata synopsis
- Quality check subtitles/metadata assets for translation accuracy (idiomatic, spelling, grammar, punctuation)
- Lead quality audits to benchmark localized content, perform corrections and analyze areas of improvement.
- Create or fix subtitle, metadata and ensure high quality localization of content
- Provide inputs to update Prime Video's style guides to continue to raise the bar on customer experience.
- Support 'end to end' program execution and support several projects, simultaneously.
Qualifications
- 1+ years of program or project management experience
- Experience using data to influence business decisions
- Strong analytical skills and leadership ability
- Excellent communication skills and ability to interact with different stakeholders
Working at Amazon Support Services Costa Rica Srl
We are a dynamic and customer-centric organization that offers a competitive compensation package, opportunities for career growth and professional development, and a collaborative and inclusive work environment.
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