Enterprise Operations Specialist

hace 1 día


San Francisco, Heredia, Costa Rica Kyndryl A tiempo completo

At Kyndryl, we are at the heart of progress, dedicated to helping companies and people grow strong. Our team is actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and carry this energy to our customers.

We want you to keep growing, and we'll provide plenty of opportunities to make that happen. As an Enterprise Operations Specialist - Global Risk Management, you will ensure that operational and financial processes supporting the business are properly monitored and executed. You will support process owners and line management to meet their control posture targets in a sustainable improving manner.

The role involves performing Key Controls over Operations (KCO) / & Key Controls Over Financial Reporting (KCFR) testing per given specific guidelines, independent from the customer and support team. You will ensure test results are fully adequate and auditable. This position supports our existing Compliance risk framework and executes a robust SoX testing program.

You will be responsible for testing key SoX control points: executing the SoX testing per testing standards, maintaining adequate knowledge on sales transaction support processes tested, and delivering quality work product within a timely manner. Your tasks include validating minimum sample size based on CBC guidance and control frequency at least annually, validating Control Description/Objective/Risk/testing attribute to ensure consistency with current execution processes, and independently generating testing universe and selecting samples according to sample methodology.

In this role, you will obtain artifacts and perform SOX testing according to testing plan in WWBCIT, using re-performance testing approach. You will participate in potential defect clarification, request for additional artifacts where necessary, participate in defect discussion and finalize defect with execution team, identify root causes, recommend action plans and secondary controls, review action plan and secondary controls provided by execution teams in both center and country, record testing result along with all supporting documents in WWBCIT and follow up with action owners to ensure timely closure of action plans, perform remediation testing for control deficiencies, and support PWC, internal audits and reviews when required.

This position requires Q2C execution experience and preferred technical and professional expertise includes risk management experience. The job does not require any specific education, but it is committed to creating a diverse environment and being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.



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