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Senior Separations Operations Specialist
hace 1 semana
**About the Role**
This position plays a vital part in providing exceptional global support for employees, retirees, managers, and Strategic Business Partners/Human Resources.
Serving as the primary contact, you will resolve escalated issues, implement Severance policy, employee separations, and Total Rewards programs.
The role is based in Warsaw, Poland or San Jose, Costa Rica.
**Key Responsibilities**:
- Provide best-in-class employee experience by assisting through sensitive and complex events, including separation & retirement
- Enable The Coca-Cola Company to successfully offboard large groups of employees during restructuring or plant closure events, allowing the company to move quickly and efficiently into new operating models.
- Assess needs and create processes that support/improve separation and retirement operations.
Own documentation, creation, and ongoing maintenance of SOPs.
- Collaborate with Transition Consultants to ensure accurate and up-to-date Transition Guides and package materials.
- Create, distribute, and maintain Book of Record (BOR) for restructures, tracking changes in employee status that impact BOR accuracy and severance payments.
- Consult with HRBP to ensure clean execution of restructures, accurate and timely package creation/delivery, insightful financial expenditure, and outplacement reporting.
- Analyze data, build informative metrics, and reporting that support dashboard.
Provide ad hoc reporting.
- Advanced Care support for highly sensitive escalations for global employees and stakeholders
- Partner with Employee Relations and regional teams as they have employees exiting the company via ER terminations, which can be sensitive in nature.
- Subject Matter expert for Global separation processes (voluntary and involuntary).
Ensure compliance with local and regional regulations or laws
- Work closely with analysts directing/monitoring workflow and ensuring accurate and timely reporting, issue response, payroll, and vendor file submissions
- Provide backup support for NA Separations Consultant when needed
